Product Sales Expert

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

As a Product Sales Expert – WhatsApp, you will play a key role in driving the growth and adoption of WhatsApp solutions across the region. You will partner closely with Regional Sales, Product, HQ, and leadership teams to strengthen product positioning, accelerate sales performance, and identify new opportunities for market penetration.

This role combines product expertise, sales enablement, market intelligence, and strategic execution. You will act as a bridge between our sales and product teams, bringing customer and market insights into our go-to-market strategy while ensuring sales teams have the knowledge, tools, and confidence to successfully position and sell our WhatsApp solutions.

• Partner with regional sales teams to develop and refine product positioning, messaging, and value propositions.

• Support the definition and tracking of key sales KPIs, including product adoption, pipeline growth, and revenue performance.

• Enable and coach Account Executives and Sales Specialists, helping them effectively identify opportunities and position WhatsApp solutions.

• Identify sales challenges and opportunities, translating them into actionable initiatives to accelerate growth.

• Build and maintain deep expertise in WhatsApp products, capabilities, use cases, and key differentiators.

• Develop a strong understanding of customer needs, market dynamics, and industry trends.

• Monitor competitive activity and translate market intelligence into actionable insights for Sales and Product teams.

• Act as a key link between regional Sales and Product teams, ensuring customer and market feedback is reflected in product and go-to-market strategies.

• Build strong relationships with key stakeholders across Regional Sales, HQ, Unfix Base, Product, and Regional Leadership.

• Lead sales enablement initiatives such as workshops, webinars, product sessions, and knowledge-sharing programs.

• Collaborate cross-functionally to define and execute strategic growth initiatives for the WhatsApp portfolio.

• Support the Product Sales Expert in identifying and executing initiatives that increase product adoption, revenue, and market penetration.

• Sales teams are confident and well-equipped to sell WhatsApp solutions.

• Product positioning and value propositions are clearly differentiated in the market.

• Customer and market insights consistently influence sales and product strategies.

• WhatsApp adoption, pipeline, and revenue continue to grow across the region.

• Strong collaboration exists between Regional Sales, Product, HQ, and leadership teams.

Read more about our hiring process.