2mo ago

Business Analyst

CroatiaCroatia·ZagrebRemotemid
Business AnalystData & AI
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Quick Summary

Overview

Ingemark is a custom software development agency trusted by some of the largest companies in Southeast Europe, as well as a number of companies from Western Europe, the Middle East, and the U.S.

Technical Tools
Business AnalystData & AI


About the Role

~1 min read

We seek an experienced Business Analyst who acts as a proactive leader and driver of business value. Grounded in Ingemark's Value-Driven Engineering philosophy, you will be instrumental in ensuring the successful delivery of high-quality software products by pointing us towards the right problems to solve.

  • 3+ years of proven experience as a Business Analyst in a software development environment.
  • Strong understanding of software development methodologies (e.g., Agile Scrum, Kanban).
  • Familiarity with business analysis techniques such as RTM, Story Mapping, BPMN and Functional Backlogging.
  • Excellent analytical and problem-solving skills with the ability to break down complex problems into manageable components.
  • Exceptional communication and interpersonal skills, with the ability to effectively communicate with technical and non-technical stakeholders.
  • Proficiency in requirements gathering techniques (interviews, workshops, surveys, etc.).
  • Experience with requirements management tools (e.g., Redmine, Jira, Confluence, Azure DevOps, etc.).
  • Mandatory use of AI tools as a daily force multiplier for analysis, documentation, and communication.
  • Ability to create clear and comprehensive documentation.
  • Strong organizational skills and attention to detail.

Responsibilities

~1 min read
  • →Drive business value by collaborating closely with stakeholders to elicit, analyze, and proactively define business requirements and user stories.
  • →Translate complex business needs into precise, concise, and actionable functional and non-functional specifications.
  • →Conduct thorough business process analysis, identifying inefficiencies and recommending improvements.
  • →Facilitate workshops, meetings, and discussions to gather and validate requirements.
  • →Create and maintain documentation, including process flows, use cases, wireframes, and data models.
  • →Act as a liaison between business stakeholders and technical teams, ensuring a shared understanding of project scope and objectives.
  • →Participate in the entire software development lifecycle, from conceptualization to deployment and post-launch support.
  • →Assist in testing and quality assurance activities to ensure that developed solutions meet business requirements.
  • →Stay up-to-date with industry trends and best practices in business analysis and software development.
  • →Support presales by analysing client needs and preparing tailored or blueprint-based solution proposals.

Nice to Have

~1 min read
  • Experience with specific industries relevant to our company (e.g., MedTech, FinTech, Healthcare, E-commerce).
  • Familiarity with UI/UX principles and design thinking.
  • Experience with SQL or data modeling.
  • Previous knowledge of programming languages or technologies.
  • Experience in supporting presales efforts, including solution presentations and proposal writing.
  • Familiarity with frameworks and standards such as ITIL, BPMN, or TOGAF is a plus.

What We Offer

~1 min read
✓Choose your work location: remote / hybrid / in office
✓Opportunity to grow into an international business analyst role, working on international projects and collaborating with global clients
✓Educational budget (books, lectures, courses, conferences)
✓Christmas, vacation, and a new baby bonus
✓Paid kindergarten
✓100% covered Multisport Card

Location & Eligibility

Where is the job
Zagreb, Croatia
Remote within one country
Who can apply
HR

About this job

Who can apply
Croatia
Posted
73 days ago
Employer
has 4 open jobs on Jobera.

Listing Details

Posted
August 3, 2026
First seen
August 3, 2026
Last seen
September 28, 2026

Posting Health

Days active
72
Repost count
0
Trust Level
28%
Scored at
October 15, 2026

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Business Analyst