Imports Coordinator (On site - Midtown Jalisco, GDL)

Responsible for servicing external and internal customer needs and proactively participating in the operation process.

• BS in Business Management, International Trade and/or Process Engineer or similar, equivalent years of experience
• 2-3 year in a similar role is preferred.
• Responsible under general supervision
• Relies on senior colleagues to provide accurate solutions for issues.

• →Experience in an Import/Export, Customer Service, and local logistics environment is preferred
• →Proficiency in MS Office.
• →Knowledge of Contact Management Systems
• →Database software
• →Inventory Software
• →Order processing systems preferred
• →Thrives and works well in tied ambiguous situations and deadline pressures well
• →Time management skills
• →Willingness to learn.
• →Record-keeping, tracking shipping, and data analyses
• →High level of initiative/proactivity
• →Extremely detail-oriented
• →Strong organizational skills and ability to multitask
• →Customer service mindset
• →Very good verbal and written English communication skills

1. Prestaciones superiores a las de Ley (+Vacaciones/Prima vacacional, 30 días Aguinaldo, vales despensa, fondo de ahorro, seguro de gastos médicos mayores, bono anual variable, estacionamiento, PTO days, entre otros).
2. Monday to Friday, 8:00am-5:00pm or 9:00am-6:00pm (daylight saving / summer time)
   1. After anniversary, 1 day to be WFH
3. Indefinite contract after training period