Customer Service Representative -- Work from Home

CACA·TorontoRemotemid
Customer SupportCustomer Support SpecialistCustomer Service RepresentativeCustomer
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Quick Summary

Key Responsibilities

$20.00 - $24.00 hourly w bonuses Engagement with world-class charitable organizations 100% paid training and health benefits (at 3 months) Training opportunities, lunch-and-learns,

Technical Tools
Customer SupportCustomer Support SpecialistCustomer Service RepresentativeCustomer

What We Offer

~3 min read

If you are a mature sales or customer service representative, come join our team of professional fundraisers to elevate your career and use your skills to help make our world a better place.

Role Description:

Each day and each call can be different. We thank, connect, engage and inspire. We look for creative new ways to delight on every call. We find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly. We are all about teamwork, customer connections and most importantly, having fun while we do it.

We Are:

We provide a warm and friendly voice to the largest and most respected charities in Canada. We are a Canadian agency on a mission to inspire fundraising. Our team is passionate, engaged and extremely effective. We call existing supporters to raise funds for important causes around the globe. So while there are no cold calls or high-pressure tactics, we are a performance team and results matter. We hope they motivate you as well.

✓A professional work from home office space
✓High-speed cabled internet connection (min of 25 mbps down/5 mbps up)
✓A USB headset and webcam
✓A newer-version Windows PC or laptop computer (Apple or Mac are not supported)
✓$20.00 - $24.00 hourly w bonuses
✓Engagement with world-class charitable organizations
✓100% paid training and health benefits (at 3 months)
✓Training opportunities, lunch-and-learns, workshops
✓Team culture and activities, ice breakers, community event
✓Permanent, full-time employment with consistent hours and growth opportunities
✓You are looking for full-time hours, 40 hours a week
✓A minimum of 2 years’ customer service and call center experience
✓Availability to work 1:00pm to 10:00pm Mon -Thu and 10:00am to 7:00pm Fri (EST)
✓Availability to work occasional Saturday shifts (10:00am to 5:00pm)
✓You are technically savvy and self-reliant
✓You love talking to people and are a great communicator

Location & Eligibility

Where is the job
Toronto, CA
Remote within one country
Listed under
Worldwide

About this job

Posted
487 days ago
Employer
has 6 open jobs on Jobera.

Listing Details

Posted
June 16, 2025
First seen
March 26, 2026
Last seen
October 16, 2026

Posting Health

Days active
203
Repost count
0
Trust Level
30%
Scored at
October 16, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust

A boutique Canadian fundraising agency specializing in high-quality, phone-based fundraising and donor engagement for major charities.

Employees
51-200
View company profile
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Customer Service Representative -- Work from Home