Product Manager, Digital Operations Support (Guest Product Management)

Atlanta Support Centermid

Product ManagementProduct Manager

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Quick Summary

Overview

Build delightful experiences that keep customers coming back.

Technical Tools

Product ManagementProduct Manager

Responsibilities

~1 min read

Requirements

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Minimum: 4 year degree/Bachelor's degree

Bachelor's degree in business, Marketing, Computer Science, or related field

Minimum:

7+ years of experience in product management practices, agile methodologies, and test-driven development experience.

Demonstrated thought leadership in solving customer-facing digital experience opportunities.

Demonstrated experience collaborating with both business and IT to accomplish project objectives

A proven track record of driving digital innovation and delivering outperformance to stated business goals

Deep understanding of e-commerce business, consumer mindset, digital user experience, digital design frameworks and processes

Leverage AI as a force multiplier across the product lifecycle by combining human judgment with AI-driven insights, critically evaluating outputs, driving adoption of modern AI-enabled product development practices, and continuously identifying responsible opportunities to create business value.

Strong analytical skills with the ability to lead data-driven discussions to drive alignment around prioritization and impact

Equipped with the digital technical fluency to be capable of understanding technical constraints and prioritizing and discussing tradeoffs between development and business teams

Knowledge of the range of activities related to the product development lifecycle (e.g. opportunity identification, product discovery, project execution, and post launch performance measurement and management)

Deep knowledge of agile delivery principles

Ability to translate data-driven insights, business intent, customer needs, and/or technical direction into clear, concise, and well-documented product requirements

Excellent verbal and written communication skills, with the ability to communicate effectively to diverse audiences

Strong problem‑solving skills, with the ability to adapt quickly to changing business priorities and overcome unexpected challenges

Strong project/workflow management, prioritization, and negotiating skills

Ability to influence cross‑functional teams and consistently deliver results while meeting deadlines

Passion for the restaurant industry and a strong desire to help shape the future at Inspire Brands with an entrepreneurial mindset

Self‑starter with the ability to operate effectively with minimal supervision

Availability to travel up to 15%

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.