L1 Support Engineer - Spanish Bilingual
Quick Summary
Work tickets via web-based ticketing system, phone, or live chat from admins, faculty, staff,
Responsibilities
~1 min readStrong technical, troubleshooting, and analytical skills
Proven ability to function in a self-directed environment
Ability to excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success
Ability to think quickly, communicate positively (even when sharing bad news), work proactively, and readily embrace change
Ability to handle clients professionally during all interactions
Strong written and verbal communication skills
Sense of humor. Like a really funny one.
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
Location & Eligibility
About this job
- Pay per year
- ≈ $37,440–$43,680 a year
- 64% below the $112,200 median for Support Engineer jobs on Jobera (134 salaries).
- Who can apply
- United States
- Posted
- 1 day ago
Listing Details
- Posted
- October 28, 2026
- First seen
- October 28, 2026
- Last seen
- October 29, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 77%
- Scored at
- October 29, 2026
Signal breakdown
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