AI Product Manager

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our growing team is looking for an AI Product Manager!

About the role:

At Intact Lab, we are committed to delivering innovative solutions by integrating user-centered design with cutting-edge technology. As part of this ambition, we are seeking a talented and passionate AI Product Manager to join our dynamic team.

As an AI Product Manager, you will lead the development of AI-powered products that help Claims teams make better decisions, work more efficiently, and deliver better customer outcomes. Working closely with business leaders, designers, data scientists, and engineers, you will identify opportunities, define strategy, and deliver trusted AI solutions that create measurable business value.

This opportunity is ideal for someone who is passionate about solving real business problems with AI, thrives in uncertain environments, and enjoys turning emerging technologies into products that people actively use and trust.

Reporting to the Manager, AI Products – Claims, your main responsibilities will include:

What you'll do here:

• Define product vision, strategy and outcomes

Collaborate with business stakeholders to identify high-value opportunities and translate them into a clear product vision, strategy, roadmap, and measurable outcomes.

• Lead cross-functional product teams

Bring together business experts, designers, data scientists, and engineers around a common objective. Facilitate alignment, drive decisions, and create momentum from discovery through delivery.

• Deliver AI products that solve real user problems

Drive product discovery and AI innovation: Identify opportunities where AI can create meaningful value. Deeply understand user workflows, validate assumptions, and guide experimentation to build products that solve real business problems.

• Measure impact and realize value

Define success metrics, monitor product performance, and continuously identify opportunities to increase adoption, improve outcomes, and maximize business value.

• Foster user trust and adoption

Foster trust, adoption, and responsible AI: Ensure AI solutions are understood, adopted, and trusted by users while promoting transparent and human-centered AI experiences.

• Balance business value, user experience, and AI performance

Evaluate trade-offs and make informed decisions that optimize user outcomes, business impact, solution quality, and long-term sustainability.

What you bring to the table:

• 7+ years of experience building and delivering digital products.
• Ability to define product strategy and drive measurable outcomes.
• Strong stakeholder management and communication skills.
• Experience using data to inform decisions.
• Strong analytical and problem-solving abilities.
• Understanding of AI, machine learning, or data-driven products.
• Ability to operate effectively in ambiguous environments.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country. 
• No Canadian work experience required; however must be eligible to work in Canada.

You are:

• An autonomous leader who drives change and creates clarity.
• An entrepreneurial thinker who identifies opportunities and turns ideas into outcomes.
• A data-driven and value-oriented decision maker.
• A product management professional with strong planning and stakeholder management skills.
• Highly diplomatic and effective at building trusted relationships.
• Comfortable navigating uncertainty and making decisions with incomplete information
• Able to bring together diverse groups of experts toward a common goal.
• Creative, analytical, curious, and resourceful.

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.