Associate, Sales & Customer Service

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

We’re looking for an Associate, Sales and Customer Service to join our growing team! This opportunity will be in our St. John's, NL office location and the start date for this position will be on January 15, 2027.

• 35 hours per week, following training employees may be required to work either a 35- or 40-hour work week based on business needs
• Monday to Saturday - working five 8-hour shifts and a 1-hour break 
• The work schedule will include all Saturdays for the first year. After 12 months, you’ll have the opportunity to transition to a Saturday rotation  
• During the first year, working on Statutory Holidays is required, and you'll be compensated according to labor standards. 
• During the training phase, you may be asked to come into the office up to 4 days a week. After the successful completion of training, we offer a hybrid work model that provides the balance between working from home and enjoying meaningful in-person interactions. 

• →Play a key role in providing the best possible protection for our clients' most valuable assets by advising them to make informed choices and answering their product questions.
• →Analyze customer needs, promote products and services and suggest choices and innovative solutions.
• →Guide auto and home customers on insurance solutions.
• →Contribute to the development and support of new initiatives by working closely with the brokerage network.

• At least 1 year of experience in a Sales and Customer Service role
• Team player
• Dynamic and customer-driven
• Developed advisory skills
• Great communication and negotiation skills
• Excellent computer skills and can juggle between different computer at the same time
• Bilingual (French and English) is a strong asset
• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.