Auto Claims Adjuster − Training provided

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

We’re looking for Claims Adjusters to join our growing team!

If you do not yet have your claims adjuster licence, it’s not a problem – we’ll take care of your training! 

Location: Montreal (2020 boulevard Robert-Bourassa), Laval (600 rue Lucien-Paiement), Quebec City (5700 boulevard des Galeries) or Saint-Hyacinthe (2450 rue Girouard Ouest).

• →Open new claims over the phone with customers, then ensure the situation is handled immediately.
• →Interview insureds and/or witnesses to gather their accounts of events.
• →Determine whether the claim is covered or not by analyzing the insured’s policy details.
• →Analyze the information obtained, make decisions to determine liability and review damage assessments. 
• →Settle claims fairly and equitably, confirm damage amounts and make payments.

• Claims adjuster licence and successful completion of exams.
• Experience in a similar position.
• Strong time-management skills.
• Excellent oral and written communication skills.

To obtain your claims adjuster licence, you must have:

• An attestation of college studies (AEC) in Insurance or a completed CEGEP or bachelor’s degree (an exception is possible if you have a high school diploma AND three years of full-time work experience).
• Your excellent customer service skills will allow you to reassure and support your customers throughout the claims process.
• Your analytical skills will enable you to use your judgment and logic when evaluating claims files.
• You’re not afraid of using different computer systems to perform your tasks.
• You’re able to adapt to change in a constantly evolving environment.
• You are bilingual (English-French): For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

• Your full-time paid training will give you hands-on experience in the insurance industry and with Intact’s corporate culture.
• You will be paid, mentored and supported during your exam preparation to obtain your claims adjuster licence.

This role is eligible for a referral bonus. #myReferences3000

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.