Bilingual Telesolutions Advisor

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

We are looking for full-time Bilingual Telesolutions Advisors to join our growing team!

• Positions available as of November 30, 2026.
• Schedule: Monday to Friday, from 11:00 a.m. to 7:00 p.m. (35 or 40 hours) (eligible for a 6% evening premium for shifts ending at 7:00 p.m. or later)
• This hybrid position is available at our Montreal office (2020 Robert-Bourassa Blvd.)

What you’ll do:

• Contact existing and prospective customers to assess their interest in discussing their insurance needs, either now or in the future, with a licensed agent.
• Build strong customer relationships and transfer customers to licensed agents as quickly as possible.
• Promote our products and services while acting as a strong brand ambassador.
• Participate in projects within your team.

What you’ll bring:

• High school diploma or equivalent.
• Bilingualism (French and English) is mandatory. This position requires making calls and providing service to English-speaking customers on a regular basis.
• Ability to effectively manage multiple tasks and priorities in a fast-paced environment.
• Excellent communication and persuasion skills.
• Team-oriented mindset.
• Ability to adapt to changes in products, services, or company policies.
• Dynamic and energetic personality.
• No Canadian work experience required; however, candidates must be authorized to work in Canada.

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.