Claims Specialist, Accident Benefits

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

We’re looking for a Claims Specialist, Accident Benefits to join our growing team!

What you'll do here:

• Participate in the management of routine and complex files through the dispute process. 
• Represent the company in the negotiation and settlement process at the License Appeal Tribunal.
• Attend License Appeal Tribunal case conferences and hearings.
• Demonstrate exposure recognition through proactive file handling with strong analysis.
• Document analysis of file in claims system including rationale for dispute recommendation.
• Communicate in a timely and respectful manner with our legal partners
• Instruct Counsel on files in dispute.
• Conduct investigations and identify additional information such as an independent medical examination, customer medical or employment history required to clarify and/or justify a claim.
• Liaising with Technical and Health Services to ensure appropriate action is in place where appropriate.
• Collaboration and networking with different business units.
• Prepare Large Loss /Gatekeeping summaries where appropriate.
• Complete training and coaching initiatives.
• Negotiate settlements with supportive rationale
• Handle a regular intake of task assignments of License Appeal Tribunal disputes

• College or University diploma or any combination of equivalent education and experience
• 2 to 3 years of Catastrophic claims handling experience and, or Catastrophic dispute handling experience.
• A minimum of 5 years accident benefit experience
• Strong analytical skills and excellent planning with a high level of thoroughness
• Can learn quickly and adapt to change
• Strong sense of team spirit
• Autonomy and proactive
• Knowledge of provincial legislation governing auto insurance

This posting closes September 30 at 11:59PM

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.