Communications Advisor II - Strategic Internal Communications

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are – here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions. Read on to see how you can shape the future, win as a team and grow with us.

As a Communications Advisor II, you will support the communications team on a wide range of programs and initiatives, draft and edit quality stories that engage employees and distribute communications on various channels.

The successful candidate will report into the Manager, Strategic Internal Communications, and can be based at Intact’s Toronto or Montreal office.

The Corporate Communications team leads Intact Financial Corporation’s internal and external communications in support of Intact’s business objectives and strategic roadmap. This includes:

• Supporting and amplifying the common elements that bring us together, define our unique culture and drive outperformance.
• Enhancing employee engagement across IFC, emphasizing what makes us a winning team.
• Protecting and promoting the IFC brand and reputation globally.
• Elevating Intact’s role in helping to build resilient communities where we do business.
• Amplifying Intact’s knowledge, expertise and thought leadership in our key markets.

Within the Corporate Communications team, the Strategic Internal Communications team works closely with other communications teams to engage and empower employees through internal communications strategies and tactics that connect the dots for them with Intact's Purpose, Values and Objectives.

• →Work with key internal stakeholders and the editorial committee to brainstorm content ideas
• →Maintain the editorial content calendar
• →Write and edit a variety of high-impact communications, including intranet articles, Viva Engage posts and newsletters
• →Coordinate translation of content though our Trados tool
• →Coordinate the distribution of internal communications materials across channels
• →Evaluate results of communication campaigns and provide recommendations based on key learnings
• →Act as a business relationship manager for the Marketing team and provide them with internal communications support, including internal activation of Intact’s external sponsorships

• An undergraduate degree with specialization in communications, journalism or a related discipline.
• At least three years of experience working as a communications professional, journalist or writer.
• Exceptional writing skills, with the ability to adapt tone and style based on the audience and channel.
• Excellent editing skills; CP Style knowledge is an asset.
• Strong attention to detail - you can spot a typo a mile away.
• Multimedia production skills, including graphics and video creation.
• Proven ability to multitask and manage multiple projects, expectations and tight deadlines.
• Willingness and ability to learn new skills to support the team.
• Highly computer literate with strong command of MS Office suite (Copilot, Word, PowerPoint, Excel, Outlook, SharePoint Online, Teams, etc.).
• Experience with any of these tools or platforms is an asset: Asana, Staffbase, Canva.
• For candidates located in Quebec bilingualism is required (French and English) - Need to interact on a regular basis with an English-speaking clientele and colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.
• Writing samples are welcome and a written test will be administered as part of the interview process

• Develops clear, engaging and accurate content that connects business priorities to what matters to them.
• Sources stories across the organization and adapts thoughtfully for different audiences, with consistent narratives, key messages and brand standards.
• Uses audience data and feedback to improve content, storytelling and communications approaches over time.
• Strives to live the Intact Values.

 #LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.