Senior Communications Advisor - Tech+Lab

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

The Corporate Communications team leads Intact Financial Corporation’s Internal and External Communications in support of IFC’s business objectives and strategic roadmap. This includes:

• Supporting and amplifying the common elements that bring us together, define our unique culture and drive outperformance.
• Enhancing employee engagement across IFC – emphasizing what makes us a winning team.
• Protecting and promoting the IFC brand and reputation globally.
• Elevating IFC’s role in helping to build resilient communities where we do business.
• Amplifying IFC knowledge, expertise and thought leadership in our key markets.

The Senior Communications Advisor for Technology and Lab (our in-house centre for digital excellence) is responsible for building strong relationships with leaders and partners across our national Tech+Lab team as well as providing strategic communications counsel in support of business priorities.

Reporting to the Director, Communications (Tech+Lab), you will build integrated communications plans that support IFC’s business objectives and our Technology and Lab strategic priorities. The role requires strong executive presence, sound judgement, and the ability to build credibility and rapport with senior leaders, alongside exceptional technical writing skills and the ability to translate complex topics into clear, compelling communications.

• →Partner with Technology and Lab leaders and stakeholders to understand their needs and provide communications counsel that supports strategic priorities.
• →Advise and influence senior leaders with confidence, sound judgement, and strong executive presence.
• →Translate complex technology, AI, digital, data, and other technical topics into clear, accurate, and engaging communications for a range of audiences.
• →Lead the development and execution of annual communications plans and complex projects, including objectives, key messages, Q&As and success measures.
• →Develop creative, engaging ways to tell our technology story across channels, including intranet articles, presentations, videos, SharePoint sites and newsletters.
• →Manage internal communications platforms, including SharePoint sites and shared mailboxes, and measure communications effectiveness.
• →Develop and maintain editorial calendars working with the Editorial Committee and the Strategic Internal Communications team to schedule communications.

• Leads projects that contributes meaningfully towards annual strategic plans and IFC’s objectives.
• Committed to keeping employees updated on Technology and Lab strategic priorities and changes to support employee engagement.
• Is a trusted advisor who builds strong relationships and credibility with leaders, partners, and other colleagues across Corporate Communications and IFC.
• Implements effective processes and best practices in all projects.
• Strives to live the IFC Values and is a role model to others.

• Bachelor's degree in communications, mass media or equivalent education and experience.
• Experience in technology, AI and/or financial services is considered a strong asset.
• At least 5-7 years of experience in a similar communications' role.
• Exceptional technical writing skills, with creativity and strong storytelling ability
• Strong relationship-building and interpersonal skills, with the ability to create alignment among multiple stakeholders.
• Proven ability to manage multiple projects and expectations.
• Highly organized and able to manage workflow efficiently with autonomy and flexibility and without continuous supervision.
• Team player with a positive attitude.
• Strong technical fluency is an asset, including familiarity with AI, cybersecurity, and emerging technologies.
• Bilingualism (English/French) – For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.
• Occasional travel may be expected: up to 10-15%.

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.