Unit Claims Manager, Appraisal, Northern Alberta

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

We’re looking for a Unit Claims Manager, Appraisal, to join our growing team in Northern Alberta and based in Edmonton!

What you'll do here:      

• Directs and coordinates the activities to achieve quality and compliance objectives of the repairs performed by the vendors, in accordance with Intact policies and in compliance with Intact standards and procedures.
• Act as a resource person by providing support to internal and external estimators and various Intact resources to answer their questions. 
• Provide training and technical support to employees by keeping up to date on software and techniques used.
• Increase the efficiency of the sector by participating in the development of analyses and recommendations.
• Manage the activities of their team by organizing, planning and controlling the optimal use of human, financial and material resources according to the budget, while promoting teamwork.
• Support the teams of our trusted vendor networks to ensure successful collaboration
• Participate in various existing committees in the field of estimation and be aware of industry techniques.

• University degree or any combination of training and experience deemed relevant for the role
• Management experience is an asset
• Knowledge of the autobody repair process and industry software
• Good analytical and decision-making skills
• Strong Problem Solving skills
• Project management and change management skills
• Can engage and mobilize your team as well as collaborate with your peers and other business units to achieve common goals.

Posting expires October 23, 2026 11:59 PM EST.

This role is eligible for employee referral bonus. #myReferrals3000

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We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.