Sr. Quality Manager

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.

At Integer, our values are embedded in everything we do.

Customer

We focus on our customers’ success

Innovation

We create better solutions

Collaboration

We create success together

Inclusion

We always interact with others respectfully

Candor

We are open and honest with one another

Integrity

We do the right things and do things right

• You embrace the Manufacturing Excellence culture based on the Integer Production System and its five focus areas:
• Strategy Alignment through Site Hoshin Plans, quality planning meetings, as Quality representative at site Plant Leadership team meetings, and through site all hands communication meetings.
• Leadership of Sustained Change by identifying opportunities to continuously improve our processes and products and ensuring implementatio n of such changes comply with all customer contractual obligations and regulatory requirements.
• Standardi z ation through workplace organization v isual controls ( Manufacturing Standard Work, robust training certification programs and the adoption of Quality policies and procedures that are aligned to and harmonized with the enterprise ( Quality Management System.
• Associate Engagement promoted through the collaborative problem solving, that includes working with associates at all levels of the organization, and through participation in behavior based safety programs, and improvement idea and suggestion systems.
• Systems Process Optimization through adoption of principles of b uilt in quality, optimized scheduling material system designs, work cell design, and total productive maintenance.

How you will be measured
The specific measures listed below may be subject to change and are not intended to be an all inclusive list
• Safety is our highest priority; you are an active supporter of the Integer Environmental, Health Safety programs.
• You have defined Goals and Objectives specifying key projects and expected milestones to achieve.
• Quality metrics that the site and/or business must achieve Customer Complaint Rate, NCR rate, Complaint Cycle Time, CAPA Cycle Time, Supplier Performance metrics
• Delivery on time and in full for acknowledge d customer shipments particularly those that are directly impacted by the results of projects that your team is assigne d to lead and deliver by specified milestones.
• Cost Innovation and ideation are criti cal aspects of your role and you are expected to lead your team in generating continuous i mprovement suggestions and supporting the implementation of them.
• People As a manag er, your key role is in promoting Associate engagement and supporting the professional growth and development of your direct reports. In your role, you will ensure that Associate Relations’ issues are handled in a timely manner.

What sets you apart:
 Minimum education
o You have earned, as a minimum, a bachelor’s degree in an engineering or related technical field A master’s degree is preferred.
 Minimum experience:
o You have at least 8 years of experience in a manufacturing environment in which ISO standards’ governance and/or regulatory compliance were expected
o You have prior supervisory or leadership experience.
 Specialized knowledge:
o You possess the technical competence using and deploying such concepts as Root Cause Analysis, Problem Solving Skills, statistical analysis, and capability assessments.

o We value your quality specific certifications such as Six Sigma Green Belt, ASQ Certified Manager of Quality, ASQ Quality Auditor, or other related certifications
o You have specialized knowledge with respect to the quality system regulations and standards important to the performance of this role e.g., EU MDR, ISO 13485, ISO 9001, Good Manufacturing Practices 21CFR820 and Good Documentation Practices along with auditing experience.
o You have experience with development which includes authoring or supporting Test Method development (MSA, Gage RR, TMV, etc.), Product and process Validation Protocols/ Reports, risk assessments (pFMEAs, dFMEAs, etc.), Design of Experiments and Capability Analyses
o You have previous experiences applying procedures and concepts within your own discipline as well as basic knowledge of other disciplines.
o You demonstrate the aptitude and interest in learning the details about new products, the processes for manufacturing such products, establishing the controls and governance procedures for maintaining consistency, and adhering to customers’ requirements.

Specialized skills:
o You articulate a personal strategy for what it means to lead, to take leadership actions, to create and share a strategic vision, and to align a team to achieve that vision.
o You have a tool kit of leadership skills aligned with Integer’s values.
o You enjoy a fast-paced and complex work environment in which you must make decisions in a timely manner.
o You maintain a calm demeanor that transcends the high energy, constantly changing production environment and customer landscape.
o You possess a positive, can-do attitude with an underlying belief that failure is not an option.

U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.