Care Coordinator

We are seeking a Care Coordinator!
Athens, OH

This role is eligible for a $3,000 hiring bonus!

Join our Team!

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual.

OhioRISE is a Medicaid managed care program that provides specialized services for youth ages 0-20 with complex behavioral health and/or substance use needs.

• Uses a strengths based and solution focused mindset in all job functions and interactions internally and externally
• Develop, lead, and facilitate team meetings for the young person and their identified team.
• Provides care coordination within the family’s home, community, or preferred location
• Partners along with the young person, family, natural supports, and other service providers to identify care coordination needs/services to ensure the best outcomes for young people and families.
• Maintains required documentation to access and maintain OhioRISE benefits
• Meets quality and fidelity requirements as defined by ISBH OhioRISE standards
• Continually acquires and maintains knowledge of community resources.
• Attends mandatory in-person and virtual trainings and supervisions which will require travel
• Completes all assigned trainings within identified timelines and maintains required
• certifications
• Follows ISBH policies and procedures in maintaining confidentiality, professionalism, and incident reporting
• Utilizes databases and Electronic Health Record systems for accurate client documentation
• Maintain compliance with HIPAA, mandated reporting requirements, and professional ethical guidelines
• Travel within assigned service area
• All other duties as assigned

• Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field is required
  • three years with a high school diploma or equivalent; or
  • two years with an associate degree or bachelor's degree; or
  • one year with a master's degree or higher
• Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification providedat time of employment) is preferred
• Two years of experience in a coordinated supportive services or care coordination role that required high efficiency, organization, and attention to detail is preferred
• Experience working with people with autism spectrum disorders and developmental disabilities is preferred
• Experience in one or more of the following areas is required:
  • family systems,
  • community systems and resources,
  • case management,
  • child and family counseling or therapy,
  • child protection, or,
  • child development
• Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders and who are engaged with one or more child serving systems (e.g. child welfare, intellectual and developmental disabilities, juvenile justice, education) is required
• Able to effectively communicate through verbal/written expression required
• Ability to use a personal vehicle or company vehicle to provide services in homes, schools, and community settings is required
• Ability to maintain confidential information is required
• Ability to adhere to all safety, rules, regulations and requirements is required
• Ability to bill Medicaid without restrictions is required
• A valid driver's license and the ability to operate a motor vehicle is required
• An appropriate level of auto insurance coverage is required
• Ability to manage deadlines within a fast-paced, high-volume environment is required
• Ability to operate in an Internet-based, automated office environment is required
• Ability to operate, receive and conduct on-camera video calls and/or meetings in an automated office environment is required
• Ability to maintain a minimum of 100mbps for high-speed internet connection is required

• Prolonged periods of sitting at a desk and working on a computer is required
• Must be able to lift up to 15 pounds at times is required