Corporate Director, Learning & Development

Xanterra Travel Collection is a premier group of travel and leisure businesses with a focus on sustainability and exceptional service. Headquartered in Greenwood Village, Colorado, we operate iconic properties and services in stunning locations worldwide, including lodging, food and beverage, Windstar Cruises, short-line railroads, and adventure travel. We are dedicated to creating unforgettable experiences for our guests and providing transformative career opportunities for our team members.

Xanterra Travel Collection® is hiring a Corporate Director, Learning & Development to lead Learning & Development across The Collection, owning the design, delivery, and quality of learning programs enterprise-wide. Reporting to the Sr. Director, Talent Management, this role leads a team that includes the Manager, Learning & Development, who oversees the instructional design team, and the Learning Systems & Insights Specialist. The Sr. Director, Talent Management owns the enterprise talent development frameworks, including succession planning, high-potential identification, and performance management. This role owns the learning experiences that support them.

Beyond the corporate team, this role is the primary resource for on-site L&D teams and works closely with senior leaders across The Collection to bring shared programs to life. This role requires a hands-on leader who turns strategy into well-run programs, builds strong relationships with operations leaders, and develops L&D professionals. A background in hospitality and tourism is highly desired. This position is based in our Greenwood Village, Colorado office.

Strategy & Business Partnership

• →Partner with the Senior Director, Talent Management to shape the L&D strategy, and lead its execution across The Collection.
• →Develop and maintain a multi-year L&D roadmap and the metrics used to evaluate learning effectiveness.
• →Own the L&D budget, including annual planning, forecasting, vendor and technology spend, and tracking against plan.
• →Serve as key L&D partner to General Managers, operations leaders, corporate leaders, and HR leaders on training priorities and needs.
• →Lead regular pulse checks with senior leaders across The Collection to assess training progress, compliance, and resource needs, and coordinate solutions.
• →Track and report on program performance and impact and prepare updates for senior leadership.

Enterprise Learning Operations

• →Lead the Learning Systems & Insights Specialist in administering the enterprise Learning Management System (LMS), including configuration, course and user architecture, reporting, and the vendor relationship.
• →Own enterprise L&D intake, prioritization, and project management processes.

Instructional Design

• →Through the Manager, Learning & Development, oversee the design and development of e-learning, instructor-led, and blended programs for corporate, on-site, and frontline audiences.
• →Set brand and enterprise learning standards and ensure consistency across all locations.
• →Partner with L&D leaders across The Collection on shared content, enterprise program adaptation, and collaborative design projects.

Field L&D Support

• →Provide guidance, coaching, and development for on-site L&D leaders and teams, with a focus on enterprise program adoption.
• →Support on-site L&D role design, job descriptions, and organizational transitions in partnership with the Senior Director, Talent Management.
• →Lead the L&D strategy and training commitments for new business proposals, and lead delivery once awarded.
• →Ensure programs meet contractual and regulatory training requirements.
• →Partner with Talent Acquisition on the handoff from offer acceptance to arrival on location, connecting pre-arrival communication with orientation and onboarding so new hires have one consistent experience.

Talent Development Programs

• →Partner with the Senior Director, Talent Management, to translate talent development frameworks into learning programs, and lead the design and delivery of assigned talent programs across The Collection.
• →Own the learning experiences within talent programs, including development curricula for high-potential programming and individual development planning resources.
• →Lead the corporate leadership workshop series and manager development programs, built on the enterprise core and leadership competencies.
• →Lead the training components of the Performance Management Framework rollout, including manager and employee training, train-the-trainer delivery, and preparing managers for performance conversations.
• →Build development paths for talent identified through talent review and succession planning.
• →Measure program participation and outcomes and report results to senior leadership.

Team Leadership

• →Lead, mentor, and develop a high-performing L&D team, fostering a culture of continuous improvement and professional growth.
• →Oversee the recruitment, training, and development of L&D staff.
• →Lead with a servant leadership approach that unifies L&D teams across all locations.
• →Other duties as assigned.

• 7+ years of Learning & Development experience, with at least 3 years leading teams.
• Proven experience in instructional design and in designing and delivering programs for diverse, multi-site audiences.
• Experience overseeing an LMS and learning operations, including governance and reporting.
• Experience developing leadership and manager training programs.
• Experience supporting L&D across multiple sites or business units, ideally including seasonal and frontline workforces.
• Strong understanding of hospitality and travel, with experience in hotels, resorts, cruises, or travel services a plus.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to travel to company locations.

• Experience with Absorb LMS
• Experience with Smartsheet
• Change management experience