Housekeeping Supervisor - Cedar Creek Lodge

Cedar Creek Lodge is a 3-diamond hotel open year-round in Columbia Falls, Montana. We depend on our team members to be highly motivated, committed, share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring a Housekeeping Supervisor to Live. Work. Explore. in the gateway to Glacier National Park!

• →Lead the day-to-day operations of the housekeeping and laundry teams, including scheduling, work assignments, and shift coverage.
• →Inspect guest rooms and public areas to ensure cleanliness and stocking meet company standards.
• →Perform room cleaning, public-area cleaning, and laundry processing as needed to support daily operations.
• →Ensure compliance with all safety, sanitation, and chemical-handling procedures.
• →Report unusual guest conduct to the Location Manager or Manager on Duty.
• →Ensure that Lost & Found and key security procedures are followed.
• →Coach and develop staff through ongoing feedback and training; partner with the Location Manager on performance documentation, reviews, and corrective action as needed.
• →Manage supply and linen inventories, including tracking usage and ensuring items are reordered and stocked as needed.
• →Coordinate and assist with periodic deep cleaning and preventative maintenance projects.
• →Respond to guest requests and concerns promptly and professionally; communicate with the Location Manager and department supervisors to ensure timely resolution.
• →Complete required training and certifications; cross-train in other departments as assigned.
• →Perform other duties as assigned by the Location Manager.

Knowledge, Skills, and Abilities:

• Working knowledge of housekeeping procedures, cleaning techniques, and chemical use (Ecolab experience preferred).
• Strong organizational, time management, and problem-solving skills.
• Ability to lead, prioritize tasks, and monitor team performance to ensure quality and efficiency.
• Effective communication and interpersonal skills; able to work independently and as part of a team.
• Customer-focused mindset with a friendly, professional approach when interacting with guests and coworkers.
• Basic computer proficiency, including Microsoft Office.
• Commitment to maintaining high standards of cleanliness, safety, and guest service.

Experience:

• 1+ year of supervisory experience in housekeeping, hospitality, or a related field preferred

Education:

• High school diploma or equivalent. 

Supervisory Responsibility:

• Supervising Housekeeping team.

Physical Requirements include:

• Lift and carry up to 50 pounds regularly. Frequent lifting and carrying of supplies and linens sporadically throughout the day. 
• Push and pull a hotel or laundry cart up to 75 pounds as needed. 
• Frequent bending, kneeling, stretching, and reaching while making beds and cleaning rooms. 
• Stand and walk for extended periods, including stairs and occasional outdoor areas. 
• Safely handle cleaning chemicals and equipment, following all safety and PPE requirements. 

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.