Human Resources Officer (P)

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental, and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive, and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. 

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories:

 Bahamas, Barbados, Cabo Verde, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Trinidad and Tobago, Tuvalu, Vanuatu
 

Second tier candidates include:
All external candidates, except candidates from non-represented member states of IOM.

Under the overall supervision of the Chief of Mission and direct supervision of the Head of Resources Management,  and in close collaboration with the Regional Human Resources Business Partner Regional Office Asia and Pacific (ROAP), Human Resource Management (HRM) Units at Headquarters (HQ), Human Resources Administrative Unit, and the Global Shared Services Center (GSSC) in Manila, the Human Resources (HR) Officer will be responsible and accountable for managing the Human Resources functions of the Country Office (CO) including its Sub-Offices.

1. In coordination with the Head of Resources Management, oversee the Human Resources Management function, including its Sub-Offices, in accordance with the Organization's policies, procedures and practices. Advise the Head of Resources Management and the COM on interpreting and applying Human Resources policies, rules and regulations, as well as standards and techniques, taking into account the Country Office’s activities. 

2. Supervise and monitor the work of the HR staff in carrying out all human resources administrative transactions, including preparation of contracts and personnel actions, updating PRISM HR, as well as processing of contracts. 

3. Ensure that the personnel files and attendance records of  International and national staff, as well as the HR tracking systems of the CO, are well maintained and regularly updated. Facilitate the maintenance and upkeep of the CO’s HR/Training database.

4. Liaise with external IOM partners as well as with other IOM Country Offices as necessary. Act as a Focal Point for the external HR Companies in terms of recruitment and deployment of non-IOM staff for the work in emergency areas. Review and process all  HR related administrative documentation received from the external HR Companies.

5. Maintain the CO’s WAVE Human Capital Module (HCM) and keep its information up to date. In coordination with the Global Shared Services Centre (GSSC) and the RO, coordinate and implement new salary scales. Monitor and ensure effective administration of the WAVE HCM module. 

6. Maintain the personnel files and attendance records of national staff correctly and in line with organizational standards. 

7. Supervise the preparation of the monthly payroll for national staff and ensure its accuracy and timeliness. Ensure that its validation and verification have been conducted prior to payroll posting and the necessary projectization adjustments have been conducted exclusively through the WAVE HCM.

 8. Assist with roll-out and implementation of new policies, instructions and procedures within CO. 

9. Propose appropriate and effective administrative procedures in human resources administration, reflecting the CO’s needs. Bring sensitive issues to the attention of the supervisor.

10. Implement personnel policies and procedures for the national staff. Ensure that the CO’s HR processes and actions (including, inter alia, selection, recruitment, retention, professional development and training activities, separation and end-of-contract duties) remain consistent with the relevant policies and procedures. 

11. Oversee the contractual situation and the administration of entitlements of local staff (including, inter alia, health insurance and Compensation Plan (CP) inclusion, step increases, family allowances, etc.) as well as requests for promotions, recruitment, separation, etc. 

12. In coordination with Head of Resources Management, advise Project Managers on staffing and other personnel issues, including leave entitlements/planning and overtime administration. Ensure the CO’s organigramme/staffing tables and contact lists are regularly updated.

13. Liaise with HQ, GSSC and the Finance Unit of the CO on matters related to the benefits, entitlements and privileges of international staff, including the delivery of these benefits and entitlements in the field such as, Danger Pay, Health Insurance/ Medical Service Plan (HI/MSP), Educational Grant, Home Leave, Rental Subsidy, etc., and the administration of Rest and Recuperation travel. 

14. In coordination with the Office of Legal Affairs (LEG) and GSSC as required, support in managing administrative actions and in addressing grievances and resolving disciplinary matters. 

15. Supervise the administration and timely renewal of the visas and residence permits of international staff and, in conjunction with the Security Unit, of staff Security Clearances and Travel Request Information Process (TRIPs).

16. Attend external meetings as and when required and brief the CO management accordingly. 

17. Advise on staffing issues and oversee the elaboration of project staffing tables, including vacancies and use of temporary assistance to meet exceptional work requirements. In consultation with line managers, monitor and assess staffing needs and ensure effective workforce planning. 

18. Advise and support line managers in the recruitment processes for locally recruited personnel and support recruitment of international personnel, as required.

19. Monitor compliance with the Performance Appraisal System (PAS) within CO and advocate for timely completion of the performance management process in line with organizational deadlines. Provide support to all staff in the CO on business-related issues. Facilitate performance management discussions between staff and supervisors, as required. 

20. Coordinate the planning and organizing of the staff development and training for CO in close collaboration with Human Resources Management/Staff Development and Learning (HRM/SDL). Collaborate with line managers in establishing staff development and training priorities and plans. Deliver induction and other forms of training to staff. Review and suggest improvements to the CO’s induction practices, ensuring that the newly recruited staff are sufficiently briefed, including through an appropriately updated “Welcome Package”, and ready to assume functions in a timely manner.

21. Review and assess the CO's staff training and development needs and suggest possible improvement areas.

22. Assist the Head of Resources Management in the preparation of administrative reports that may be required in coordination with the Heads of Units/ Programmes as required. Oversee the preparation of reports pertaining to personnel administration of international and national staff of CO, as required. 

23. Assist in monitoring the implementation of internal controls to prevent fraud and mismanagement; Review the internal controls in place in the area of human resources administration and suggest procedural improvements.

24. Review audit recommendations on HR matters and, in coordination with the Head of Resources Management, implement them within the HR function. 

25. Prepare special reports and participate in and/or lead special HR projects in coordination with MAC and/or HRM. 

26. Perform such other duties as may be assigned. 

• Master’s degree in Human Resources, Business Administration, Industrial and Organizational Psychology, Social Sciences, or a related field from an accredited academic institution with five years of relevant professional experience; or,

• University degree in the above fields with seven years of relevant professional experience. 

Accredited Universities are those listed in the UNESCO World Higher Education Database.

• Working experience in administration and all facets of HR, Talent acquisition, talent management, administration of staff contracts and entitlements, interpretation and implementation of staff rules and regulations, and development of HR guidelines;
• Previous working experience in an international organisation is an advantage;
• Previous working experience in Africa and/or developing countries is an advantage; and,
• Familiarity with the UN common system or similar systems is an advantage.

• Ability to prepare clear and concise reports; and,

• A high degree of computer literacy is required; good knowledge of the MS Office suite and Oracle is essential.

For this position, fluency in English is required (oral and written).

Working knowledge of another official UN languages (Arabic, Chinese, French, Russian, and Spanish) or a local language spoken is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to all clearances, including medical and security, as well as accreditation, and any residency or visa requirements. Vacancies close at 23:59 local time in Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority and any forms of discrimination. IOM is committed to promoting the protection and safeguarding of all children.

IOM conducts reference checks and background verification, including through system-wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times.

IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM WAVE system (for internal candidates, link here). The online tool also allows candidates to track the status of their application. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies.