Intern (ICT)

Sri Lanka·Colomboentry

Other

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Quick Summary

Requirements Summary

Learning Objectives Technical Support: Learn to troubleshoot hardware, software, and network issues while adhering to organizational ICT policies.

Technical Tools

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Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

The Internship Programme aims at attracting talented students and graduates who have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities. Interns must be between 20 and 36 years old and should have less than two years of relevant working experience.

In general, the Internship Programme aims at attracting talented students and graduates who:

a) have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities;

b) are holding a scholarship for internship placements in international organizations and/or for whom internship is required to complete their studies; or

c) are sponsored by governmental/non governmental institutions and/or academia to work in specific areas relevant to both IOM and the sponsor.

d) are either enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent) or have graduated in the last 12 months.

e) are between 20 and 36 years of age.

Implementation of ICT requirements in accordance with IOM set standards.

Supervision

Working under the Overall supervision of the Head of Resource Management and the direct supervision of the Senior ICT Executive, the incumbent will be assigned with the following learning objectives:

Learning Objectives

Technical Support: Learn to troubleshoot hardware, software, and network issues while adhering to organizational ICT policies. They gain practical experience in supporting end-user applications, installing and configuring IT equipment, and onboarding new employees by setting up accounts and devices.
System Maintenance: Monitor system reliability and security, manage backups and disaster recovery plans, and perform routine maintenance of computers and printers.
Network Management: Diagnose connectivity issues, install network equipment, run cables, label devices, and coordinate with service providers under supervision.
Software Development: Take part in requirement gathering, code reviews, application testing, automation scripting, and training staff on data visualization tools.
Data Management: Tasks include organizing databases, migrating data to cloud storage, and coordinating with teams for data preparation.
Administrative Tasks: Interns prepare reports, manage documentation files, monitor emails/tickets, maintain IT assets inventory, and order replacement equipment.

Requirements

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Recently Graduated (within the last one year) or Final Year Undergraduate of a university degree program in Computer Engineering, Computer Science or a related field from an accredited academic institution.
Experience in networking environment (LAN/WAN) and network/desktop support.
Previous Internship experience within the humanitarian sector will be an asset.
Knowledge in Database Development and Administration, Network Design and Administration, Microsoft Office Applications and Programming and Software Engineering are required.
Ability to handle work efficiently with minimal supervision and understanding of the importance of close teamwork.

For this internship, fluency in English and Sinhalese / Tamil is required; Fluency in all three languages is advantageous.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Responsibilities

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Depending on experience and location, interns are granted a small monthly stipend to help offset costs. Interns benefiting from an internship allowance or scholarship granted by their university or other sponsoring body that includes financial remuneration or credits for coursework will not be eligible for the stipend.

IOM covers Interns against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the internship. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Interns are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.

Any offer made to the candidate in relation to this vacancy announcement is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies