Customer Service Representative

Us-Ia-Urbandalemid

Customer Support SpecialistCustomer

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Quick Summary

Key Responsibilities

Triages incoming inquiries to efficiently discern, resolve and/or reassign to the appropriate resources for resolution.

Requirements Summary

High school diploma or GED is required. 1 - 2 years customer service experience preferred.

Technical Tools

Customer Support SpecialistCustomer

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.

Responsibilities

~2 min read

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Ability to sustain posture in a seated position for prolonged periods of time.
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Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
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Specific vision abilities include close vision, depth perception and ability to adjust focus.
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Ability to occasionally lift and/or move 20+ lbs.
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Prolonged use of personal computer & telephone with a headset.

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.