Associate Project Services Manager - (Clinical Trials and Laboratories)

This role is 100% remote (Eastern Time business hours). We are hiring at multiple levels — candidates are aligned to the appropriate level based on experience.

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Under general direction, manage all laboratory aspects of clinical trial projects for a client or a specific program, serving as the primary point of contact from award through start-up, maintenance, and closeout. Lead planning, communication, risk management, and cross-functional coordination to deliver high-quality, customer-focused execution.

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  Manage assigned clinical trial laboratory projects from award through closeout, ensuring protocol requirements are understood and applied

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  Lead study set-up activities including protocol and budget review, start-up meetings, and implementation of project and risk management plans

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  Monitor timelines, deliverables, metrics, and budgets, including trend analysis, scope changes, and change orders

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  Serve as the single point of contact for sponsors, leading client communications, meetings, and issue triage and escalation

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  Drive timely, customer-focused problem solving and coordinate cross-functional resources to remove study obstacles

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  Oversee development of protocol-specific laboratory instructional documents and maintenance of laboratory specifications

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  Support proposal development, bid defense preparation, and development of sponsor or program-specific standards and procedures

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  Capture lessons learned and support continuous improvement across projects and programs

• Bachelor's Degree in Life Sciences and/or related field preferred

• 3+ years of experience in a regulated laboratory environment

• 2+ years of experience managing projects (e.g., study setup, method validation or transfer, client programs) — a formal project management title is not required

• Demonstrated computer proficiency with Microsoft Office (Word, Excel, PowerPoint) and comparable company systems in a project delivery environment

• Strong interpersonal and client management skills, with the ability to interact effectively with sponsor stakeholders

• Experience with Lab Trial Management Systems (LTMS)

• Strong organizational skills with high accuracy and attention to detail while managing multiple priorities and deadlines

• Strong written and verbal communication skills with good command of English and clinical research terminology

• Ability to work effectively in a fast-paced, high-stress environment with a customer-focused mindset

• Ability to establish and maintain effective working relationships with coworkers, managers, and clients