COA Associate Manager

IQVIA provides scientific solutions spanning clinical trials, real world evidence, and consulting in all areas of the drug product lifecycle. The Instrument Licensing Solutions and Patient & Site Strategy (ILSPSS) team leads the industry in generating data to ensure that the patient voice is incorporated into the development and commercialization of medication and other drug/non-drug interventions. We focus on understanding and meeting the needs of our clients through the application of broad consulting expertise and technical scientific knowledge to conduct scientifically rigorous research. This research is broad and includes qualitative (e.g., interviews, focus groups), quantitative (e.g., clinical outcome assessments (COAs)/patient-reported outcomes (PROs), preference research) and passive (e.g., digital health technology tools) approaches to understand patient, caregiver, and healthcare professional experiences and expectations of disease and treatment. The team also manages and licenses out a COA portfolio of over 100 instruments and offers linked services to translate and implement these COAs on any electronic survey platform.

To meet our client expectations and retain the excellent reputation built up over time the IQVIA ILSPSS team is committed to recruiting and supporting driven individuals who have life science, consulting, and/or product development skills that can be applied to ILSPSS offerings. Individuals joining us are assured of a rewarding and progressive career in patient-focused research. You’ll have the opportunity to address challenging client issues, across multiple geographies with a hands-on influence in developing and delivering solutions.  We operate in a truly multi-cultural, collegial and collaborative work environment that is rich in development and growth. 

The role holder is a committed individual, who combines high business intelligence, excellent leadership skills, strong consultative abilities, and product management experience. He/she will thrive in a fast-paced environment, be comfortable managing conflicting priorities, and can engage with diverse customers and support a team of senior management stakeholders. The environment is dynamic and ever-changing, moving at the pace of our clients’ and business’ needs.  The role holder will be expected to successfully support a portfolio of high-visibility COA products from both a business and lifecycle management perspective (e.g., new development, modifications, line extensions).

As a COA Associate Manager within the ILSPSS Portfolio Management team at IQVIA, responsibilities include:

•    Supporting COA Manager(s) and/or Director(s) on assigned COAs across different phases of the product lifecycle including product development and/or extension, commercialization activities, and marketed product management (e.g., sales and delivery of COA licenses and services)
•    Actioning on tasks to make COA assets ready for client delivery, as directed by COA Manager and/or Director 
•    Supporting COA Manager(s), Director(s) and sales group to define deliverables and determine costs, benefits, and ROI for products and associated initiatives
•    Supporting COA Manager(s), Director(s) and sales group to enable sales by developing go-to-market, thought leadership, website, and other product supporting materials considering our clients’ clinical, regulatory, and market access needs, as instructed by COA Manager and/or Director
•    Supporting business case creation and due diligence activities for development and/or acquisition opportunities that can potentially fill product or capability gaps by working with IP development scientists, the Author Collaboration team, and the Strategic and Scientific research team, as instructed by COA Manager and/or Director
•    Partnering as needed with other ILSPSS functions and global functions including Finance, Contracting, Legal, HR, and IT
•    Supporting development of new processes, tools, templates, and other documentation for the group
•    Ensuring appropriate communication channels are maintained and delivery expectations are being met by providing periodic updates to the COA Manager(s) and/or Director(s)

Candidates interested in joining our Instrument Licensing Solutions and Patient & Site Strategy team as a COA Associate Manager, Portfolio Management should have: 

•    A self-starting mind-set with excellent team-based interpersonal skills with the ability to also work independently 
•    Ability to work in a fast-paced environment with demonstrated skills to effectively manage multiple tasks and projects 
•    Results- and detail-oriented approach with excellent problem-solving skills for deliverables
•    Demonstrated ability to develop plans and deliver results to the appropriate quality and timeline metrics
•    Excellent communication, presentation, and interpersonal skills including the ability to communicate effectively with both technical and non-technical audiences 
•    Ability to build strong business relationships and influence key stakeholders at all levels within the business
•    Sound judgement and ability to establish and maintain effective working relationships with coworkers, managers, and clients
•    Strong software and computer skills, including MS Office applications 
•    English fluency (spoken and written) is required

•    Bachelor's degree in life sciences, other sciences, computer science, engineering, or related technical discipline (MBA or other advanced degree preferred)
•    4 years’ minimum total work experience (pharmaceutical / medical device industry preferred)
•    Prior COA development or COA commercial management experience would be ideal, but other technical program management or product management experience may also be a strong fit (e.g., software product manager, technical product manager)
•    Experience in drug / device development related fields such as clinical or real-world research, management consulting, pharmaceutical development, scientific software or technical product development or management, or similar roles

IQVIA est un fournisseur mondial de premier plan de services de recherche clinique, d'informations commerciales et de renseignements sur les soins de santé pour les secteurs des sciences de la vie et de la santé.  IQVIA se consacre à accélérer le développement et la commercialisation de traitements médicaux innovants pour aider à améliorer les résultats des patients et la santé de la population dans le monde entier. Pour en savoir plus, visitez https://jobs.iqvia.com

IQVIA est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l’orientation sexuelle, l’identité de genre, l’origine nationale, le handicap, l’âge, l’état matrimonial ou tout autre statut protégé par la loi applicable.  Des mesures d’adaptation pour les candidats handicapés sont disponibles sur demande dans tous les aspects du processus de recrutement. Si vous avez un handicap qui nécessite une mesure d’adaptation, nous vous encourageons à contacter notre équipe d’acquisition de talents au workday_recruiting@iqvia.com, afin qu’IQVIA puisse soutenir votre participation au processus de recrutement.

IQVIA s’engage à faire preuve d’intégrité dans son processus de recrutement et applique une politique de tolérance zéro en matière de fraude des candidats. Toutes les informations et toutes les qualifications soumises dans votre candidature doivent être véridiques et complètes. Toute fausse déclaration, présentation trompeuse ou omission importante au cours du processus de recrutement entraînera la disqualification immédiate de votre candidature, ou la cessation d’emploi si elle est découverte ultérieurement, conformément aux lois applicables. Nous apprécions votre honnêteté et votre professionnalisme.

Veuillez noter qu'il est possible que nous utilisions l'intelligence artificielle (IA) dans le traitement de votre candidature. Cependant, nous utilisons l'IA uniquement pour aider notre équipe de recrutement à sélectionner ou à évaluer les candidatures, et non pas pour remplacer la prise des décisions par les membres de notre équipe.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, or any other status protected by applicable law.  Accommodations for applicants with disabilities are available in all aspects of the recruitment process upon request. If you have a disability that requires an accommodation, we encourage you to contact our Talent Acquisition Team at: workday_recruiting@iqvia.com, so that IQVIA can support your participation in the recruitment process.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Please note that we may use artificial intelligence (AI) in the processing of your application. However, we only use AI to assist our recruitment team with the screening or assessment of candidacies, and not as a substitute for human decision-making.