Customer Service Administrator (Contract) | Midrand

Our client is seeking an experienced Customer Service Administrator to join their team on a limited-duration contract based in Midrand. This role is ideal for a highly organized customer operations professional with strong experience in SAP, Salesforce, and order processing.

• 3-5 years' experience in Customer Service, Customer Operations, or Order Management
• Strong hands-on experience with SAP and Salesforce (essential)
• Proven experience in customer order processing, account administration, and customer support
• High attention to detail with excellent problem-solving skills
• Ability to work effectively across Sales, Logistics, Finance, and Customer Service teams
• Experience within the pharmaceutical, medical diagnostics, or related industries will be advantageous

• →Manage customer accounts and maintain accurate records
• →Process customer orders accurately and efficiently
• →Provide exceptional customer support and issue resolution
• →Utilize SAP and Salesforce to manage customer data and transactions
• →Generate reports and support operational processes
• →Collaborate with internal stakeholders to ensure seamless service delivery

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.