We're hiring a Manager, GTM Operations to lead the GTM Operations (RevOps) function at Iru. This is the team responsible for the systems, data, and processes that keep Iru's revenue engine accurate, predictable, and built to scale. Alongside GTM Engineering, GTM Operations forms one of the two pillars of our broader GTM Operations & Engineering team, and together the two functions build the operational backbone of Iru's go-to-market motion.
In this role you will support every department in Iru's GTM organization, including Sales, Sales Development, Customer Success, Solutions Engineering, and Marketing. You will partner closely with the leaders of each of these functions, as well as with the other functions on our broader revenue team: Strategy, Analytics, Programs, and Enablement.
This is a player-coach role today. You will lead a small team of one direct report that will grow over time, while staying hands-on with execution and building the operational standards, cadences, and reporting the function will run on. As the team scales, the management share of your time grows. The right person is energized by both: owning a process end-to-end and developing the team that carries it forward.
Lead the day-to-day operations of Iru's revenue engine, including the systems, data integrity, and processes that hold the GTM motion together.
Own Sales Operations: pipeline hygiene, forecasting infrastructure, and the operational reporting Sales and Sales Development leaders rely on.
Own Marketing Operations: lead lifecycle, scoring, attribution, and funnel reporting across the GTM org.
Own Customer Success Operations: book-of-business management, segmentation, and the operational data behind renewal and expansion.
Lead operational sales planning in partnership with Strategy & Analytics, including territory design, quota setting, and capacity planning.
Partner cross-functionally with Finance, Programs, and Enablement on the operations that touch the revenue motion end-to-end.
Partner with GTM Engineering to identify, prioritize, and operationalize automation opportunities across the GTM stack.
Build and develop the GTM Operations team as it scales.
5 to 8 years in Revenue Operations or GTM Operations in B2B SaaS, with progressively increasing scope and responsibility.
Deep HubSpot and/or Salesforce proficiency. You understand how the CRM is structured, where data breaks, and how to fix it.
Strong analytical chops. Comfortable pulling, reconciling, and translating data across multiple systems into clear conclusions for GTM leaders.
A track record of owning recurring operational processes with a high bar for accuracy, timeliness, and follow-through.
Proven ability to work directly with senior GTM leaders without needing your manager in the room.
Clear, direct communicator. You write well, escalate the right things, and don't let issues sit.
Experience managing at least one direct report, with the maturity to develop talent while staying close to the work.
Tool-curious. You don't need to be an engineer, but workflow tools like n8n or Zapier should be on your radar.
Experience with BI tools (Hex, Looker, Mode, or similar).
Familiarity with Stripe or other billing systems.
Exposure to a GTM Engineering or Growth Engineering function.
Background supporting both Sales and CS motions across multiple segments.
Background supporting Marketing functions.
Revenue data is trusted across the organization, with GTM leaders and Finance confident in the numbers they see.
Pipeline hygiene and forecasting cadences are owned by GTM Operations and run reliably without senior escalation.
The operational layer of Sales and CS motions runs on predictable, well-communicated cadences.
GTM leaders describe Operations as reliable, proactive, and easy to work with.
Operational requests are triaged and resolved before they require senior leadership attention.
The GTM Operations team is growing in capability, producing higher-quality work and operating with increasing independence.
Benefits & Perks
Competitive salary
Hybrid work environment (3 days in office per week)
100% individual and dependent medical + dental + vision coverage
401(K) with a 4% company match
20 days PTO
Iru Wellness Week the first week in July
Equity for full-time employees
In-office lunch stipend provided
Up to 16 weeks of paid leave for new parents
Paid Family and Medical Leave
Modern Health mental health benefits for individuals and dependents
Fertility benefits
Working Advantage employee discounts
Onsite fitness center
Free parking
Exciting opportunities for career growth
We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.
At Iru, we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
Iru is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law. #LI-Hybrid
AlgoliaRemote
Manager, GTM Operations