CRYSTAL CRUISES - CLEARANCE OFFICER

• To plan, coordinate and execute all formalities for customs and immigration (including onboard custom and immigration inspections) for Guests and Crew and to ensure that all documentation is in order so that the ship can be cleared immediately upon arrival.
• To be responsible for updating Guest passport details in Fidelio and to ensure that all Guests passports are secure at all times.
• To ensure that all Guests receive travel documentation folders with the correct color coded tags before the end of the cruise and that all debarking Guests in way ports are informed about required documents for their departure.
• To ensure that a six star service is provided to Guests at all times and to deal with Guests complaints and comments in an efficient and timely manner.

• Minimum 21 years old
• College Degree/Diploma, Hotel, or Tourism School required.
• Minimum of two (2) years’ experience onboard a luxury cruise ship in a Clearance related position or a minimum of one (1) year experience onboard a luxury cruise ship at the Reception Desk.
• Previous experience at the Front Desk on a Crystal Ship preferred.
• Must be fluent in written and spoken English (needs to score at least 90% in the onboard English proficiency test).
• Excellent interpersonal and public communication skills.
• Must have good administrative skills (proficient in Outlook, Word and Excel).
• Must possess excellent leadership skills and the ability to interact with all levels of people.
• Vaccination Covid-19 mandatory with WHO approved vaccines

Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪

Last updated: October 11, 2023

You can submit your Resume here by pushing APPLY TO POSITION button below

If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:

https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions