42mo ago

CRYSTAL CRUISES - SUITE ATTENDANT

worldwide·CRYSTAL CRUISESRemotemid

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Quick Summary

Requirements Summary

Experience in a luxury hotel or on board a luxury cruise ship preferred. Previous Housekeeping ship experience Good communication skills.

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Suite Attendant is responsible to maintain the highest standards of cleanliness in Guest’s Suites and Rooms, corridors and pantries and to clean and sanitize isolation rooms in accordance to Company policy. To provide a six-star service and to deal with Guest complaints and comments in an efficient and timely manner.

Flights paid to ship and back after completed contract
Medical insurance provided during contract
Free food and accommodation on board
Free uniform
Joining expenses: reimbursed upon completion of first contract.
STCW certificates: reimbursed upon commencement of second contract.
Contract length 5-6 months for Suite Attendant and 8-9 months for Jr Suite Attendant followed by 2 months vacation.

To clean assigned Guest’s Suites and Rooms, as instructed by Executive Housekeeper, always following the USPH procedures.
To always keep assigned lockers and corridors clean and tidy in accordance to safety rules and regulations.
To always keep work trolleys organized and tidy.
To ensure that all cleaning equipment is properly and securely stored away when not on duty.
To follow and execute the Housekeeping Sanitation program and to complete and update all Sanitation Log sheets as per policy.
To clean and sanitize isolation rooms in accordance to Company policy.
To use the proper chemical product in the sanitary system during regular scheduled intervals, as instructed.
To train the Junior Suite Attendants
To provide Guests with turn-down service every evening and to replenish amenities and towels on a daily basis or as necessary.
To do all deliveries (gifts, mail, reflections etc.) to Guest Suites and Rooms.
To report work orders to the Housekeeping Office when deficiencies are noted or when maintenance is required and to follow up on the work orders in a timely manner.
To log accurately work and rest hours in Adonis Portal daily by swiping the Crew card.
To clean Captain’s Quarter and the other officers’ rooms as instructed by Assistant Housekeeper.
To adhere to all Company Policies and Procedures, Manuals and Directives.
Other responsibilities, as assigned, but not limited to the above.

Requirements

~1 min read

Experience in a luxury hotel or on board a luxury cruise ship preferred.
Previous Housekeeping ship experience
Good communication skills.
Must have very good organizational skills and show attention to detail.
Must undergo onboard USPH training.
Fluent spoken English
Must have good product and beverage knowledge.
Good interpersonal and public communication skills.
Must possess initiative and the ability to work independently
Needs to have an outgoing personality and possess a positive attitude, maintain a friendly and approachable demeanor at all times even under pressure utilizing an in depth understanding and knowledge of Crystal Basics
Must be service minded with an outgoing, charming and friendly personality.
Minimum 21 years old
Vaccination Covid-19 mandatory with WHO approved vaccines