FSY - F&B SUPERVISOR

• Adopt and implement Four Seasons standards of luxury service, emphasizing attentiveness, generosity, and genuine hospitality.
• Foster a service culture focused on personalized attention, ensuring each yacht guest feels valued and recognized.
• Continuously train crew to engage proactively with guests, offering personalized recommendations and accommodating specific requests.
• Embrace intuitive service, anticipating and addressing guest needs before they are expressed, enhancing overall satisfaction.
• Monitor guest feedback and review survey results to assess satisfaction and identify areas for improvement.
• Promptly address and resolve guest complaints or issues to ensure a positive experience.
• Ensure all dining and service crew are thoroughly trained in maritime safety procedures and SOLAS regulations, including emergency response protocols.
• Conduct regular safety drills and training sessions to keep the crew updated on safety practices and ensure readiness.
• Collaborate with the yacht’s marine team to comply with emergency procedures for food and beverage areas.
• Ensure meticulous attention to detail in every aspect of the dining experience, from presentation to ambiance, maintaining impeccable cleanliness and organization.
• Regularly review and refine service procedures to ensure every detail contributes to a seamless dining experience.
• ETC.

Last updated: April 28, 2025

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If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:

https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions