OCEANIA/REGENT - CABIN STEWARDESS

• Responsible for a station of approximately twenty Guest staterooms.
• Provides personal assistance to Guests and aims to exceed their expectations.
• Must be always friendly and helpful, to all Guests regardless if they are or are not in your section.
• On embarkation day, must meet Guest’s in the assigned section, assist them entering the suites and perform the Welcome introduction as per HKOM.
• Handle all the linen necessary for the daily operation taking care of the necessary exchange in the Ship’s Laundry. Takes care of Guest’s personal laundry requests, taking it to and from the laundry and presents laundry bill to the Guests (charged to Guest account).
• Stripping and re-covering of beds as per set schedule and standards.
• Must re-stock the Mini-Bars, complimentary soft drinks and water and fruits (RSSC only).
• Must replenish supplies such as drinking glasses, stationary, ice and all other amenities.
• Must report and follow up all defective equipment, fixtures and supplies.
• Must fully cooperate with the Butler (in Butler suites) in order to create a positive atmosphere for the guests.
• Must ensure the cleanliness of the staterooms, coordinating with the Assistant Steward/ess the various daily cleaning tasks.
• Responsible for work, conduct, appearance and performance of Assistant Steward: must report any deficiencies to the Chief Housekeeper.

• Advanced level of English
• Minimum 3 years of experience in 4-5* hotels/resorts (ship experience is preferrable)
• Excellent knowledge cleaning procedures and chemicals usage.
• Ability to deal with guests from different nationalities.
• Minimum age is 21 years old.
• No visible tattoo

Last updated: September 16, 2023

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https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions