Royal Caribbean - Cruise Programs Administrator

The Cruise Programs Administrator assists the Cruise Director with minor to moderate administrative and clerical work. Administratively supports the Cruise Director's division and oversees Wedding and Vow Renewal program.

• Collaborates with the Cruise Director to review the requirements 1. of the day’s administration and any other company related correspondence, notices, policies, procedures, and other related details. Administratively supports the Cruise Director’s management team, including the Activities Manager, Adventure Ocean Manager, Open Deck Manager/Sports Supervisor, Head Broadcast Technician and Stage and Production Manager(s).
• Assists with the administration of Bingo per SQM & The Royal Way (GAS).
• Bingo Inventory/Ordering - Performing a physical audit inventory at the beginning of each voyage. Placing orders through Crunchtime, on a per voyage basis for Bingo cards, Bingo toys, t-shirts and other Bingo related items. Sponsored Sessions of Bingo. Assist the Activities Manager with sponsored sessions of Bingo.
• Manages wedding program in association with The Wedding Experience:
• Receive settlements from shoreside personnel, update with changes and return updated settlements to shoreside.
• Manages administrative duties concerning the following guest programs: Lecturers, Clergy, Honeymooners, Make A Wish, Diamond Theater experience and Explorer Academy.
• Maintains guest library and card room inventory, including ordering additional books for library, maintaining library catalogue, and ordering additional materials as needed.
• Understands the Cruise Director Division’s budget, monitors the balance scorecard drill down and all budget related requests by the Cruise Director.
• Performs administrative duties such as screening telephone calls, answering and sending emails, making and coordinating appointments, scheduling meetings and maintaining filing systems. Takes minutes at meetings and distributes as necessary. Utilizes spreadsheet software packages for basic mathematical formulas and graphic presentation of information. All other correspondence as requested by Cruise Director.
• Reviews guest comments, revenue and rating reports. Compiles analysis and reports for all meetings on behalf of the Cruise Director. Maintains voyage files.
• Manages inventories including gifts and prizes, craft supplies, office inventory and uniforms. Creates all purchasing requisitions on behalf of the Cruise
  Director’s Management Team, including Activities Manager, Adventure Ocean Manager, Open Deck Manager/Sports Supervisor, Head Broadcast Technician and Stage and Production Manager(s).
• Etc.

• 2-3 years Administrative experience required
• Minimum two contracts completed with experience with an administrative background preferred.
• Event planning experience required
• Customer service skills required
• Working knowledge of computers, internet access and the ability to navigate within a variety of software packages such as Word, Excel, Lotus Notes, PowerPoint, Encore, Kronos, Crunchtime, AMOS and Adobe Page Maker. Utilizes spreadsheet software packages for basic mathematical formulas and graphic presentation of information
• Analytical ability relating to budgetary requirements, coursework or professional experience preferred.
• Bachelor’s degree with an emphasis on Business Administration, or equivalent experience preferred.
• Ability to type 40–50 words per minute.
• Command of the English language with excellent spelling, punctuation and grammar skills.
• Knowledge of standard office procedures and organizational skills. Ability o to operate basic office equipment, including telephone, copy machine, fax, adding machine, etc.
• Excellent interpersonal skills to communicate with all levels of management and employees
• Minimum 21 years old

NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺

For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required


Last updated: March 15, 2024

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