TUI - HEAD HOUSEKEEPER

TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet.

• →Oversee the smooth organization and operation of the housekeeping department.
• →Ensure maintenance and cleanliness of all areas, including guest cabins, public areas, and crew spaces.
• →Assist housekeeping team with guest cabin cleaning and service, including turndown service and embarkation setup.
• →Welcome and greet guests professionally according to company standards.
• →Monitor distribution of items to cabins and ensure proper storage practices.
• →Create purchase orders and monitor delivery controls for supplies and equipment.
• →Manage uniforms, delivery and returns, condition.
• →Involve in onboarding of new housekeeping staff.
• →Evaluate housekeeping team performance, providing feedback and performance action plans when required.
• →Ensure the team is familiar with all docking locations and shore excursions.
• →Review guest feedback and address housekeeping-related issues.
• →Conduct regular training sessions with the housekeeping team.
• →Manage all guest and crew laundry operations, including crew uniforms.
• →Ensure correct handling of all equipment, machinery, and chemicals.
• →Ensure the department fully understands designated safety roles, duties, and in-port manning

Last updated: December 19, 2025

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If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:

https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions