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STUDENT-IT Service Desk Consultant - A

United StatesUnited States·Ithacamid
Customer SupportIt Support Specialist
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Quick Summary

Overview

This is a fast pace job that requires you to be the first point of contact that provides technological support to all members of Ithaca College via Video Call, Phone Call, Email, Live Chat,

Technical Tools
Customer SupportIt Support Specialist

This is a fast pace job that requires you to be the first point of contact that provides technological support to all members of Ithaca College via Video Call, Phone Call, Email, Live Chat, and Walk-in interactions.

Provide technological support to faculty, staff, and students via telephone, email, chat, and walk-in interactions. Troubleshoot various issues, such as assessing hardware, any software/firmware, networking, printing, security and user accounts administration.

Create, update, and route TeamDynamix (our system for documenting requests) tickets for all issues. Oversee the process of loaning out college-owned equipment. Opportunities for promotion and job enrichment, through additional, personalized projects designed to help you achieve your goals! 

 

Pay Rate: $16.00

Hiring Manager: Donavan Duffus

Location & Eligibility

Where is the job
Ithaca, United States
On-site at the office
Who can apply
US

About this job

Who can apply
United States
Posted
1 day ago
Employer
has 206 open jobs on Jobera in 2 countries.

Listing Details

Posted
October 15, 2026
First seen
October 15, 2026
Last seen
October 16, 2026

Posting Health

Days active
0
Repost count
1
Trust Level
48%
Scored at
October 16, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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STUDENT-IT Service Desk Consultant - A