STUDENT-Library Access Services Student Assistant

As a library student employee, you will greet and assist library users and perform a variety of Library Access Services activities including:

• Checking out, returning & reshelving materials

• Troubleshooting and assisting with printing and computer questions

• Retrieving and/or digitizing library materials

• Assisting with stacks maintenance, archives, course readings or interlibrary loan tasks and projects

1. →Routine desk duties, including, but not limited to, checking out and returning materials, placing recalls/holds, and utilizing library systems.

1. →Monitor and record building usage at the beginning of each scheduled shift.

1. →Provide a high level of customer service to patrons. Advise users of library policies or procedures; refer questions regarding overdue, lost items, fines, claims and returns to library staff when needed.  Protect student and colleague privacy and confidentiality. 

1. →Assist with the operation of printers and other technology located within the library; assist with paper jams; report any ongoing problems to Library Staff.

1. →Accept faculty course reading materials to be added to the personal course readings collection. 

1. →Perform stacks related tasks including but not limited to: Tracing/searching for missing library materials, organizing and reshelving library materials, shelf-reading, and inventory.

1. →Facilitate interlibrary loan services by retrieving and scanning library materials and packing or unpacking or sorting mail when requested.

1. →Assist with Library College Archives as assigned

1. →Notify the Access Services Staff of any problems or suggestions related to policies, procedures, or building security.

QUALIFICATIONS: 
Ithaca College Student; strong attention to detail, organizational, interpersonal, written and verbal communication skills, working knowledge of personal computers. Candidates that can commit to 2 or more semesters are preferred.  Experience working at a library or customer service desk preferred.

SPECIAL CONSIDERATIONS FOR SPRING 2027: 
This spring we are especially interested in candidates that can reliably work 11pm-2am shifts, weekends, or are interested in learning the more complicated and detailed processes of Interlibrary Loan.  If this sounds like you, please explain your interest and what skills you could offer in your cover letter.

HOW TO APPLY:  
Interested applicants must apply online at ithaca.edu/jobs and attach a resume and cover letter.  Questions about online applications should be directed to the Office of Human Resources at humanresources@ithaca.edu.

Hiring manager: Sarah Shank