Assistant Director Testing Services

Major Responsibilities:

•        Provide certification, assessment, and distance education exam administration according to designated proctor policies and procedures.

•        Complete all required proctor and employee training and stay current with exam protocol changes.

•        Promote Academic integrity.

•        Provide limited hardware and software troubleshooting, including calls to instructors or vendors for technical support services when problems arise.

•        Adjust testing procedures for individuals according to documentation provided by the DSS Coordinator prior to testing sessions.

•        Some regional travel required to proctor exams during special events, community days, etc.

•        Assist with supervising/scheduling staff.

•        Assist with scheduling center activity.

•        Assist with Vendor scheduling.

•        Assist with scheduling testing candidates.

•        Respond to customer inquiries.

•        Promote, demonstrate, and maintain a professional manner and appearance.

•        Assist in keeping the assessment and certification centers organized, clean, supplied, and well maintained.

•        Be willing to work flexible and expanded hours when the need arises during heavy volume testing.

•        Help facilitate the Kosciusko/Warsaw sites testing center and testing needs.

•        Other related or appropriate duties as required.

Minimum Qualifications:

Bachelor’s Degree Required. Working knowledge of computers is essential. Ability to exercise important human relation skills in establishing and maintaining effective working relationships. Strong interpersonal skills, problem solving, and conflict resolution skills are necessary.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)