IT Support PT (South Bend/Elkhart)

United States·South Bendmid

Customer SupportIt Support Specialist

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Provide technical and user support and guidance in a positive and cooperative manner, exhibiting friendly, professional appearance and demeanor at all times.

Technical Tools

Customer SupportIt Support Specialist

GENERAL PURPOSE AND SCOPE OF THE POSITION
Under the direction of the IT Director, the IT Support Part Time position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the IT Support Team including but not limited to; support of general hardware and software, printers, projectors, document cameras, scanners, and related IT equipment; Assists staff, faculty, and students with the operation of classroom IT and instructional equipment. Conducts all activities with an appreciation and respect for diversity of people, styles, and views

Responsibilities

~1 min read

Required

→
Must possess good customer service and organizational skills
→
Must possess good written and oral communication skills and be able to provide service over the phone, through email or in person
→
Must be proficient with current hardware and software technology
→
Must be able to maintain professional relationships with peers and superiors
→
Ability to use discretion and confidentiality with access to sensitive data and local administrative access to all desktop equipment and data in the environment for the purpose of support
→
Must be dependable
→
Ability to stay calm in stressful situations
→
Ability to handle multiple competing priorities
→
Must be physically capable of climbing ladders and lifting up to 30 pounds repeatedly
→
Must be willing to work nights and weekends as needed
→
Must be willing to travel as necessary

Desired

→
Experience in a higher education environment is desirable

Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:

Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

What We Offer

~1 min read

✓All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings

✓Fee remission for employees, spouses, and legal dependents.

Location & Eligibility

Where is the job

South Bend, United States

On-site at the office

Who can apply

About this job

Pay per year: ≈ $31,200 a year; 62% below the $82,850 median for It Support Specialist jobs on Jobera (414 salaries).
Who can apply: United States
Posted: Today
Employer: has 703 open jobs on Jobera.