Caregiver Support Coordinator

At JABA, we know that behind every older adult or person with a disability receiving care is someone who gives their time, energy, and compassion every day—a family caregiver. We're looking for an empathetic, resourceful, and community-minded Caregiver Support Coordinator to help those caregivers navigate challenges, access resources, and build confidence in their caregiving journey.

If you're passionate about supporting families, enjoy connecting people with meaningful resources, and want to make a lasting impact throughout Central Virginia, we'd love to meet you.

As JABA's Caregiver Support Coordinator, you'll serve as a trusted guide for caregivers and individuals seeking information, support, and long-term planning.

In this role, you will:

• →Provide person-centered information, assistance, and options counseling to caregivers and the individuals they support.
• →Conduct caregiver assessments and help develop individualized care plans based on each family's goals, strengths, and preferences.
• →Connect caregivers with community resources, public benefits, respite services, and other supports.
• →Facilitate caregiver support groups that foster education, encouragement, and peer connection.
• →Develop caregiver education materials, resource guides, and helpful online tools.
• →Maintain current knowledge of local, regional, and statewide services available to older adults and caregivers.
• →Educate community members, professionals, and partner organizations about JABA programs and caregiver resources.
• →Maintain accurate and timely documentation in agency databases and prepare required program reports.
• →Participate in outreach events, educational presentations, and community collaborations that strengthen caregiver support throughout our region.

We're seeking someone who combines professional expertise with genuine compassion.

Our ideal candidate has:

• A Bachelor's degree in Human Services, Social Work, Gerontology, Public Administration, Psychology, or a related field.
• At least three years of experience in human services, aging services, care coordination, case management, caregiver support, or a related field.
• Knowledge of community resources, long-term services and supports, and public benefit programs.
• Excellent communication, listening, and relationship-building skills.
• Strong organizational skills with the ability to manage multiple priorities while maintaining accurate documentation.
• Experience facilitating groups, conducting presentations, or providing community education is highly desirable.
• A commitment to person-centered service, cultural humility, and treating every individual with dignity and respect.

This is a part-time position (25 hours per week), typically working Monday through Friday, 9:00 AM – 2:00 PM. Occasional flexibility is required to facilitate caregiver support groups, attend community events, or participate in meetings outside normal business hours.

Local travel throughout the JABA service area is required to conduct home visits, attend meetings, facilitate support groups, and participate in community outreach.

Every caregiver deserves someone in their corner.

If you're ready to help families navigate difficult decisions, connect with valuable resources, and provide compassionate support when it matters most, we encourage you to apply.

JABA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued and respected.