Sales Operations Coordinator

Order Lifecycle Management

• Support sales representatives throughout the order lifecycle.

• Monitor open orders and proactively resolve delays or exceptions.

• Coordinate activities required to ensure timely shipment and customer satisfaction.

• Serve as the primary operational point of contact for assigned sellers.

Service House Coordination

• Obtain service quotations from approved test houses.

• Coordinate service orders and monitor progress.

• Obtain inspection reports and required documentation.

• Expedite service orders when required.

Vendor & Supplier Coordination

• Follow up with buyers regarding order status and delivery commitments.

• Request to expedite shipments.

Internal Operations Coordination

• Work closely with IDCs, Purchasing, TC and Finance teams.

• Coordinate resolution of problem shelf requests and order issues.

• Review assigned open order reports daily and proactively identify orders at risk of missing scheduled ship dates.

• Escalate operational risks that may impact customer deliveries.

• Drive timely resolution of order exceptions.

Continuous Improvement

• Identify process improvement opportunities.

• Document procedures and best practices.

• Support onboarding and training of new Sales Operations personnel.

• 4-year college degree

• 2+ years of relevant Project Management, Sales, Marketing, Purchasing or Inventory Management.

• 2+ years’ experience in a global company.

• Experience working with ERP systems and proficiency in Microsoft Excel.

• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

This is an onsite position based in Munich, Germany, placing you at the center of where global collaboration meets operational excellence.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.