HR Generalist

Collections today works like an emergency room. The doctors carry too many patients, everyone arrives at their worst moment, and nobody has their chart. We're making it primary care. January personalizes interactions and optimizes decisions across every stage of consumer credit. We started in the hardest, most broken stage, because if it works there it works anywhere.

Most consumers want to pay what they owe. They want a way out, not a break. We've serviced over $20 billion in debt across more than 20 million consumers. We see more people with charged-off loans each year than all but the top five US banks. Those consumers rate us about 50% higher than the banks that lent them the money. Creditors net over 30% more because we collect more and charge less.

Most AI strips the human out of the work. We use it to make someone's hardest financial moment more human. The more human we make it, the more people recover. Now we're moving upstream, catching people before they default and building across every stage of the consumer credit lifecycle. The consumer in collections today is the consumer who gets approved tomorrow.

As our HR Generalist, you'll own the machinery behind every person's experience at January. January is adding headcount fast, and every hire widens the surface this role covers: onboarding, benefits, payroll, leave, and the compliance calendar underneath all of it. Your mission is to build the foundation needed to support exceptional talent and ensure that every team member at January has a seamless experience that allows them to focus on their work and thrive.

You'll own the employee lifecycle end to end, from the moment someone accepts an offer through the day, if it comes, that they leave. You'll support the semi-annual performance cycle and the annual comp cycle, manage leaves and accommodations, and be the continuous link between outside counsel and any employee working through a visa case — work that exists because we go after exceptional talent regardless of where it comes from.

This role covers three broad areas:

As a New York City-based company, we are dedicated to transparent, fair, and equitable compensation practices that reflect our commitment to fostering an environment where all team members are valued and supported. We encourage individuals from all backgrounds to apply.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, veteran status, or any other legally protected characteristic.