Dispatcher

• →Monitor loads assigned to drivers, including resolving any issues that may affect the scheduled times for pickup or delivery, while proactively communicating to the affected customers; problems normally include truck mechanical problems, traffic or weather issues, or customer-directed shipment changes
• →Maintain documentation of driver detention time to ensure accurate, on-time pay
• →Maintain the company safety culture to include daily safety messages and monthly driver briefings; help enforce company policies to ensure compliance with DOT and company requirements
• →Support other team members as needed
• →Communicate in a professional, timely, and effective manner with internal and external drivers via phone calls and system messages; build and maintain a positive attitude to strengthen driver engagement to minimize turnover and improve driver satisfaction and productivity
• →Manage company equipment to improve operation efficiency and profitability through coordinating with fleet maintenance teams and previously assigned drivers to ensure vehicle readiness

• High School Diploma/GED with up to 1 year of Transportation, Customer Service, or other relevant experience AND Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
• Ability to meet or exceed driver needs to provide excellent service
• Ability to work with a variety of individuals and groups in a constructive and collaborative manner
• Ability to adapt to a dynamic work environment and shifting priorities and directives
  

• 1-2 years of transportation, customer service, or other relevant experience

This position is not eligible for employment-based sponsorship.

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Both J.B. Hunt Transport, Inc. and Hunt Mexicana S.A. de C.V. are equal employment opportunity employers without regard to any characteristic protected under applicable law, including veterans and disability.