Coordinator - Facilities Stores (Remote)

J.Crew gets you dressed every day, for every occasion. 

Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting.

Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are. 

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

As a Facilities Coordinator, you'll help keep our J.Crew, Factory, and Madewell stores running safely and smoothly for the teams and customers inside them. You'll take ownership of the day-to-day coordination of repairs and maintenance across a large, multi-state portfolio of store locations, from tracking work orders to managing vendor performance, while building the organizational instincts and problem-solving skills that come with keeping stores operating at their best. This role rewards people who are detail-oriented and move with urgency. You'll juggle multiple open issues, follow through with vendors and stores, and know when to escalate. You'll partner closely with store teams, vendors, and other internal partners to make sure every location stays safe, functional, and ready for business.

• →Review open jobs via reports run on facilities management software and updates via "Notes" to work orders and with phone follow-up with assigned stores and vendors
• →Monitor and update PM website for store scheduled services
• →Work with vendors for any outstanding open, in progress or completed facilities calls to ensure closed out and invoiced in a timely manner
• →Provide Manager with analysis and reports of vendor quality and work completion
• →As necessary, perform in-store audits for safety and maintenance issues including regularly scheduled store visits
• →Review and process invoices and proposals up to $2,500.00
• →Handle after hours emergencies

• Excellent organizational and communication skills
• Working knowledge of PC applications including Word, Excel, PowerPoint and Outlook
• Sense of Urgency and detail oriented
• 1-2 years experience in Retail or Facilities environment preferred

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We're always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.