Auto Title Technician

Benefit Eligibility:

The Jefferson County Clerk and Recorder’s office is the face of public service for our diverse and vibrant county. We serve voters, drivers, property owners, business owners, travelers, couples getting married, and so many other Jeffco residents and non-residents every day, and we take our work very seriously. 

We hold a clear mission and vision that drive our actions and aspirations:  

The Auto Title Technician is a great opportunity for someone who:   

• Thrives in a front-facing customer-focused role, in an environment that cultivates collaboration, and daily problem-solving and continued learning to best serve our constituents.  
• Excels in interpreting and communicating complex regulations while providing excellent customer service.  
• Values inclusivity and diversity of thought in a safe space to learn new processes in an effort to help drive our department into the 21st Century.  

This position requires on-site/in-office work and operates on a 4-day workweek. 

Must be available to occasionally work at any of the five Motor Vehicle branch locations and align with their operating schedules:  

• Littleton: Monday-Thursday, 7:00 am-5:30 pm 
• Golden, Lakewood, Arvada, 7:15 am – 5:45 pm  

Compensation will be determined based on education, experience, and skills.  

Additional compensation for Spanish bilingual skills is available.  

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.  

Minimum Qualifications:  

• A minimum of 1 year of related experience in data entry, basic ten key, cashiering, customer service and auto titling and registration using the County or State DRIVES system. 
• High school diploma or equivalent certificate. 
• Note an equivalent combination of education and experience is acceptable.  

Preferred Knowledge, Skills and Abilities: 

• Spanish speaking ability is preferred, however not required. Jefferson County Motor Vehicle has a policy to additionally compensate workforce members who are able to demonstrate bilingual language skills.  
• One to two years of County Motor Vehicle or State Department of Revenue experience, and one year experience with DRIVES in government, high public contact, and/or handling cash professionally is preferred.  

Knowledge, skills, and attributes that would be beneficial and lead to success in this role include:  

• Strong customer service skills and experience with high volume face to face customer contact. 
• Ability to explain complex rules and regulations to customers who may be unfamiliar with or challenge the statute driven requirements for fees.  
• Ability to problem solve by utilizing resources/researching to find solutions that are best for the customer.  
• Background as a bank teller, retail sales associate, or related profession typically do well in this role.  

• Criminal History and MVR Background Checks are required for every position. 
• Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. 
• A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle shall have a Colorado Driver’s license within 30-days of hire or beginning to serve as an intern or volunteer.  
• In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.  
• All Jefferson County Employees must apply through their internal profile.