Jetsupport14mo ago

Quality Assurance Engineer

Philippines·PampangaRemoteFull-timemid

EngineeringQA & TestingQa EngineerQuality Assurance Lead

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Quick Summary

Overview

About JSSI Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation.

Technical Tools

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About JSSI

Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.

Design and implement test plans, test cases, and test scripts for various software products, with concentration on automation and manual testing techniques.

Execute tests, analyze results, and report defects, issues, and errors to the engineering and product teams.

Troubleshoot and debug software products, and provide suggestions and solutions for improvement

Review and validate software requirements, specifications, and documentation, and provide feedback and recommendations

Collaborate with the engineering team to ensure the quality and functionality of the software products throughout the development life cycle

Communicate and coordinate with the product management / product ownership team to understand the product vision, scope, and features, and ensure they are met and aligned with the quality standards and expectations

Build and maintain test scripts, using various tools and frameworks, such as Playwright, batch files, etc.

Benchmark and measure the performance of the site, using various tools and metrics, such as load testing, response time, throughput, etc.

Stay updated with the latest testing tools, technologies, and best practices, and apply them to the testing process

Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience

Proven experience as a QA Engineer, Software Tester, or similar role in the software industry

Experience with any automation tool and frameworks, such as Selenium, Playwright, TestNG, JUnit, Appium, etc.

Experience with various testing methodologies, such as automation, manual, functional, performance, regression, etc.

Knowledge of software development life cycle, agile methodologies, and quality assurance principles and practices

Attention to detail, accuracy, and quality

Ability to work independently as well as in a team

Ability to manage multiple tasks and deadlines

Ability to learn new tools and technologies quickly and effectively

Ability to work closely with Philippine engineers, North American product management and engineering leaders

Excellent analytical, problem-solving, and debugging skills

Excellent communication, collaboration, and documentation skills

Effective verbal and written English communication skills

Test automation experience with Playwright

Knowledge of programming languages, such as Java, Python, C#, etc., and scripting languages, such as SQL, HTML, CSS, etc.

Knowledge of software quality metrics, such as defect density, defect severity, test coverage, etc.

Willingness to Monday to Friday, with work hours overlapping with Central Time, either 3PM to 12 midnight PH time or 5PM to 2AM PH time depending on the needs of the company

With a home office setup conducive for productivity and online collaboration

Willingness to occasionally report to the Clark office