General Manager, Central (Delivery Station Regional Leader)

Reporting to the Vice President of Operations, the General Manager, Central owns the Central region end-to-end: inbound sort, warehouse operations, and final-mile delivery from Pittsburgh to Austin. The region is anchored by our Indianapolis and Dallas regional sorts, which feed the Midwest and Texas networks respectively.

• →10+ years of operations experience in logistics, parcel, or warehousing, with 5+ years leading multi-site operations through managers
• →Direct operating experience in both warehouse or sort operations and final-mile delivery
• →Ownership of a P&L or cost center, including budgeting, forecasting, and labor planning
• →A track record of developing managers who went on to run their own sites
• →Data-driven decision making at pace, with quantifiable results. Strong Excel or Google Sheets skills.
• →Comfort building process and structure in a high-growth environment where the systems are still being built in parallel with live operations.
• →Clear, direct written and verbal communication

• Bachelor's degree in Supply Chain, Logistics, Engineering, Business, or a related field
• Experience operating with independent contractor or gig delivery fleets
• E-commerce and small parcel experience
• Lean, Six Sigma, or similar continuous improvement background
• SQL, Claude, Gemini proficiency

Hours: This position requires weekend, night, and holiday hours according to the needs of the company. There is not a set shift as this is a 24/7 operation, with the Daily Sort taking place overnight. As part of the site leadership team, this role requires on-call availability and flexibility to provide on-site coverage across shifts often.

Physical Requirements: The physical requirements below are representative of what is necessary to successfully perform the essential functions of this position.

-Stand, walk, sit at a desk, work on a computer, climb, kneel, crouch, or crawl.

-Move or lift up to 60 pounds at times.

Travel: This position can require up to 25% travel nationally as coverage support for other sites.

Compensation: The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonuses, equity, or commissions.

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