Associate Director, Digital Change Lead

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Johnson & Johnson is currently recruiting for a Associate Director, Digital Change Lead! This position can be located in New Jersey, Pennsylvania, Zug Switzerland, High Wycombe, UK, Issy-Les France & Beerse, Belgium.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
North America- Requisition #R-105951

EMEA– Requisition# R-106964

The Associate Director is the strategic lead for modernization of the Clinical Risk Management digital and data landscape. The role defines direction, priorities, governance, investment cases, and value measures for CRM-owned digital capabilities and related cross-functional initiatives. The Associate Director partners with the Head, CRM-OpEx, CRM leadership, RDQ functions, enterprise programs, technology organizations, and external partners to align digital investments with clinical risk management, quality, compliance, and business priorities.

The role provides portfolio-level leadership across digital lifecycle management, process modernization, data accessibility and quality, controlled change, and sustainable adoption. It establishes the operating model within which the Manager executes process optimization and digital administration. The Associate Director owns senior-level escalation, strategic vendor direction, governance design, prioritization, business cases, budget recommendations, and alignment for joint RDQ digital initiatives, including assets and capabilities that extend beyond CRM.

• Accountable for digital strategy, portfolio priorities, governance design, major business cases, budget recommendations, value realization, and strategic risk decisions for the CRM digital landscape.
• Approves or recommends material changes to roadmaps, investment, operating models, data standards, supplier strategy, and cross-functional commitments.
• Delegates operational coordination, forum administration, portal maintenance, taxonomy execution, vendor follow-through, evidence coordination, and routine process optimization to the Manager while retaining strategic accountability.
• Provides direction to external service providers, contractors, consultants, and employees supporting the CRM-OpEx digital and data portfolio; formal people-management accountabilities apply where assigned.

A minimum of Bachelor's or equivalent University degree is required with a focus in a scientific, technology, data, engineering, business, or related discipline preferred. Masters or advanced degree is preferred.

• Significant relevant experience in healthcare, pharmaceutical, medical device, biologics, technology, consulting, or regulated life sciences, including leadership of complex digital, data, quality, or process portfolios.
• Demonstrated experience defining strategy, roadmaps, business cases, budgets, governance models, business requirements, operating models, and value measures for digital or process modernization.
• Experience leading digital solution lifecycle management, systems implementation or enhancement, data governance, master data, taxonomy, analytics, process modernization, or related capabilities.
• Knowledge of clinical trial risk management, R&D Quality processes, GxP expectations, computer system lifecycle practices, and applicable quality and compliance frameworks.
• Demonstrated ability to influence senior leaders and complex cross-functional teams, balance quality and compliance risk with business value, and make decisions amid ambiguity.
• Strong executive communication, negotiation, change leadership, program management, financial acumen, and vendor leadership skills.

• Internal: Head of CRM-OpEx, CRM Leadership Team, CRM process and capability owners, RDQ functions, R&D and enterprise digital or data leaders, Quality, Technology, Procurement, Finance, and sector partners.
• External: Strategic technology and service providers, consulting organizations, contractors, industry partners, and other organizations supporting digital, data, and modernization outcomes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,  external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.

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