3h ago
New
$74,300 to $119,600 CAD/yr

Digital Transformation Specialist | Markham, Ontario, Canada

CanadaCanada·Markhammid
Other
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Quick Summary

Requirements Summary

Collaborates with key partners on the deployment of system and process functionality in alignment with Global capabilities and programs. Leads GCS,

Technical Tools
Other

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Customer Management

Technical Customer Service

Professional

Markham, Ontario, Canada


Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.


 

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

 

 


 


 



This role exists to lead the execution of supply chain related analytics and data management requirements in support of J&J Customer & Logistics Services supporting the broader Deliver business for Canada.

 


 

 


  • Collaborates with key partners on the deployment of system and process functionality in alignment with Global capabilities and programs.
  • Leads GCS, Distribution and Transportation teams on joint value creation strategies.
  • Evaluates operational projections of existing and developing supply chain strategies against goals and objectives of complete organization.
  • Reviews and challenges operational processes to increase efficiencies and productivity.
  • Accountable for assessment of KPI’s and developing corrective action plans to meet targets.
  • Leads special projects as assigned.

Requirements

~1 min read


  • University Degree (or equivalent experience).
  • Minimum 3-5 years of experience.
  • Experience in an analyst role is required, preferably in supply chain and logistics related functions.
  • Advanced Excel skills.
  • Strong technical proficiencies in multiple systems including (but not limited to) SAP, Tableau, Power BI, Looker, Azure, Alteryx.
  • Strong competences in MS Office Apps and Services.
  • Demonstrated ability to lead projects/project teams to completion.
  • Knowledge of End-to-End supply chain practices is an asset.
  • Strong communication skills, adaptable to varying audiences.
  • Effective strategic thinking capabilities, driven by sense of urgency and focused on results.
  • 10% Travel Domestic and International is possible.

Nice to Have

~1 min read

The Company uses Artificial Intelligence in its assessment of applicants.

 


Accelerating, Applications Support, Business Behavior, Coaching, Customer Centricity, Customer Experience Management, Customer Retentions, Customer Support, Customer Support Operations, Customer Support Trends, Data Analysis, Issue Escalation, Problem Solving, Product Knowledge, Service Request Management, Teamwork, Technical Troubleshooting

 

 

This job posting is for an existing position.

 

 




As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

 


 

#LI-JS3

#LI-hybrid

 

 

$74,000.00 - $119,600.00

Additional Description for Pay Transparency:

The expected base pay range for this position is $74,300 to $119,600 CAD.


Under current guidelines, this position is eligible for a discretionary performance bonus.


AI Usage Disclosure
The Company uses Artificial Intelligence in its assessment of applicants.


Vacancy Disclosure
This job posting is for an existing position.



Accessibility for Ontarians with Disabilities Act


As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Location & Eligibility

Where is the job
Markham, Canada
On-site at the office
Who can apply
CA

About this job

Pay per year
CA$74,300–CA$119,600 a year
Who can apply
Canada
Posted
Today
Employer
has 1,682 open jobs on Jobera in 32 countries.

Listing Details

Posted
October 27, 2026
First seen
October 27, 2026
Last seen
October 27, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
63%
Scored at
October 27, 2026

Signal breakdown

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Digital Transformation Specialist | Markham, Ontario, Canada$74,300 to $119,600 CAD