Director, Change Management

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

We are seeking the best talent for a Director, Change Management to be located in New Brunswick, NJ. Remote work options may be considered on a case-by-case basis and if approved by the Company.

An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.

The Director, Change Management will advance change strategies that inform, engage, and inspire Johnson & Johnson’s Technology organization and enable business outcomes. Reporting to the VP, Technology Transformation Leader, this role is responsible for creating and leading the enterprise change management strategy across Technology, helping the organization navigate transformation and advance strategic priorities. This role strengthens and evolves the Technology enterprise change management capability through governance, standards, and insights that enable organizational readiness, adoption, and sustained change.

As a trusted advisor to senior leaders, the Director partners across Technology to ensure people, processes, and organizations are prepared to embrace transformational change. This role leads a team of change management professionals and champions innovative, data-driven approaches to accelerate value realization and organizational agility.

• →Lead the development and continuous improvement of Technology's change management strategy, framework, standards, and governance model.
• →Partner with executive leaders, transformation teams, and program sponsors to ensure change strategies are aligned to measurable business outcomes, value realization objectives, and strategic priorities.
• →Oversee enterprise-wide stakeholder analysis, organizational impact assessments, readiness evaluations, and adoption planning for transformational change initiatives.
• →Lead workforce adoption strategies for AI-enabled ways of working, including role evolution, skill transformation, and human-AI collaboration.
• →Monitor organizational change capacity and change saturation across Technology, providing recommendations on sequencing, timing, and risk mitigation to improve adoption and business performance.
• →Establish and monitor readiness, adoption, and sustainment metrics, providing actionable insights and recommendations to senior leadership.
• →Coach leaders and executive sponsors to strengthen change leadership capabilities and drive accountability for adoption outcomes.
• →Build organizational agility by institutionalizing change leadership practices, adaptive operating models, and continuous improvement capabilities across Technology
• →Identify organizational risks, barriers, and resistance to change and implement mitigation strategies to improve success and sustainability.
• →Build and mature enterprise change management capabilities through tools, coaching, communities of practice, and scalable change resources.
• →Drive the use of data, analytics, AI, and automation to improve change planning, decision making, measurement, and execution.
• →Lead, develop, and inspire a high-performing team while fostering a culture of collaboration, innovation, inclusion, and continuous improvement.
• →Partners closely with Learning Strategy and Performance Leader and Talent and Growth Leader to integrate learning and talent solutions into change initiatives, while maintaining accountability for enterprise change strategy and adoption.

• Bachelor's degree required.
• 10+  years of experience in change management, organizational effectiveness, transformation, human capital, or related fields.
• 5+ years of people management experience
• Proven experience leading large-scale business, organizational, digital, or technology transformations.
• Demonstrated success influencing senior executives and leading cross-functional initiatives in a complex, matrixed environment.
• Deep expertise in stakeholder management, organizational readiness, adoption strategy, change governance, and sustainability planning.
• Strong analytical, problem-solving, and decision-making skills with experience using data to drive outcomes.
• Experience leading, developing, and coaching high-performing teams.
• Exceptional executive communication, facilitation, and storytelling skills, with the ability to translate complex concepts into clear business actions and outcomes.

• Prosci, CCMP, or equivalent change management certification.
• Experience establishing enterprise change management operating models and governance structures.
• Experience using AI-enabled tools and advanced analytics to scale change management practices.

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