EMEA Staff Quality Specialist Service & Repair, Orthopedics

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

We are looking for EMEA Staff Quality Specialist Service & Repair, Orthopedics to make a meaningful impact on the quality and reliability of medical device service and repair. As the Staff Quality Engineer – Service Quality, you will serve as a trusted quality and compliance partner for assigned DPS Service Centers, helping teams consistently execute Quality System requirements and deliver dependable outcomes for customers and patients.

In this highly collaborative role, you will work across Service Operations, Customer Quality, and other key functions to strengthen and harmonize service processes, deploy quality agreements and training, and promote consistent practices across assigned sites. You will use data, risk-based thinking, and structured problem-solving to monitor performance, address nonconformances, CAPAs, and audit observations, and identify opportunities for continuous improvement. This is an opportunity to influence quality beyond a single site, lead cross-functional initiatives, and help shape a compliant, efficient, and continuously improving global Service & Repair network.