Manager, 3PL Systems & Integration

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

The job requires occasional travel and absence from home <5%

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Don't miss this exceptional opportunity to join a world-class company and make a lasting impact. Apply now and be part of our ambitious team!

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• Define and maintain business process integration requirements related to 3PL WMS operations across the global distribution network
• Support definition of end-to-end warehouse operational workflows and integration points between J&J systems and 3PL WMS environments
• Establish standardized business process requirements and operational interaction models supporting the asset-light operating model
• Collaborate with Systems Strategy and IT teams to translate operational requirements into structured system and integration requirements
• Define business requirements related to inventory management, inbound/outbound execution, order processing, inventory visibility, and warehouse transaction flows within 3PL environments
• Partner with global to development and deployment of integration frameworks, process standards, and playbooks for 3PL WMS operations
• Ensure alignment between warehouse operational processes, partner execution models, and upstream/downstream business processes, including Order-to-Cash interactions
• Partner with 3PL Partner Management and Deliver Teams to ensure operational standards and partner requirements are reflected in WMS integration approaches
• Drive governance and issue resolution activities related to operational integration gaps, process inconsistencies, and business process alignment
• Identify opportunities to standardize and simplify warehouse operational processes and integration approaches across regions and partners
• Partner with global on the development of KPIs and operational monitoring frameworks related to WMS integration effectiveness and warehouse execution performance
• Contribute to continuous improvement initiatives by incorporating lessons learned and best practices from deployments and operational feedback

• Minimum 8-10 years of relevant experience in supply chain, logistics, operations, or partner/vendor coordination roles.
• Experience defining and improving operational processes, governance activities, or project coordination in cross-functional environments
• Experience in shaping and implementing WMS / TMS
• Strong organizational and coordination skills, with ability to manage multiple priorities and stakeholders simultaneously
• Must have regional experience in managing multiple markets operations / suppliers / providers
• Strong governance, stakeholder management, and executive communication capabilities
• Experience maintaining process documentation, trackers, reporting files, or governance materials
• Strong attention to detail and ability to support structured execution of operational processes
• Analytical and problem-solving skills, with ability to identify process gaps and support improvement initiatives
• Problem solving mentality and “can do” attitude. Able to analyze multiple data sources in high pressure environments to give prompt recommendations & solutions
• Strong communication skills, ability to articulate and simplify situation and issues with clear actions to all stakeholders to instill trust and confidence
• Demonstrated ability to thrive and drive execution in highly matrixed environments, effective in working in a “pod” environment

• MBA advantageous
• Exposure to warehouse, transportation, or 3PL-managed logistics environments highly preferred
• MedTech, hi-tech, pharma or complex regulated industry experience
• Exposure to 3PL WMS/TMS implementation or other supply chain transformation initiatives
• Experience in value realization, transformation governance, or operational strategy
• Lean Six Sigma, ADKAR certification is desirable

Successful candidate shall demonstrate the following with proven track record: