Manager, Engagement.ai for Medical

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Johnson & Johnson Innovative Medicine is seeking an Manager, Enagement.ai for Medical, to support the MAF end-to-end development of customer engagement solutions.

This individual will be helping to challenge the status quo and drive precise and purposeful medical engagement to improve patient care. To accomplish this, they will need the ability to influence decision making at senior levels while working collaboratively with teams across the JNJ IM organization.

We’re looking for self-starter with strong business intuition, and the agility to thrive in a fast-paced, evolving environment. Candidates must demonstrate some expertise in designing and delivering analytics and AI solutions. Knowledge of informing field and digital engagement as well as Neuroscience and/or Oncology experience is preferred.

• Be the product owner and single point-of-contact for advanced analytics and AI/ML solutions supporting medical field engagement across personal and digital channels.
• Lead day-to-day relationships and projects with leadership, medical affairs teams, and other partners across the organization.
• Become a trusted partner to medical affairs and analytics teams through understanding disease area priorities, uncovering unmet needs, and pro-actively finding opportunities for innovation.
• Establish and nurture cross-functional relationships and facilitate organizational change required to ensure success and patient impact.
• Advocate for change and foster progress in new ways of thinking regarding the role of analytics within medical affairs including collaborating closely with compliance, privacy, and regulatory partners.
• Build scalable analytics solutions in partnership with Data Engineering and Data Science teams that support medical affairs strategy and address patient care needs.
• Determine the impact of solutions & programs through leading and lagging indicators including establishing a measurement framework including critical metric measurement, dashboarding, and conducting A/B testing - Build, evolve and manage impact measurement models to provide insights and recommendations to optimize medical efforts.
• Prioritize and coordinate product enhancements and operations across team of contractors and internal partners to ensure efficient operations and continuous product improvement.

• A minimum of 5 years of relevant business experience in marketing, finance, analytics, management consulting or related field is required.
• A minimum of a Bachelor Degree is required. Master Degree is preferred.
• Intellectual curiosity and commitment to learning new things!
• Adaptability to shifting timelines and priorities.
• Comfort influencing decision-making at leadership levels.
• Past experience supporting medical affairs organizations is preferred.
• Proficient understanding of machine learning techniques (e.g. supervised, unsupervised, deep learning) and their real world advantages and drawbacks is required.
•  Skilled in data extraction and summarization from large datasets using SQL and basic statistical analysis using preferred languages (i.e. Python, SQL, R) is required.

• This position is located in Horsham, PA and will require up to 15% domestic travel.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

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