Principal Field Service Engineer

20 Locationslead

Field Service EngineerSkilled Trades & Field Services

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Quick Summary

Key Responsibilities

Perform Remote Technical Support to internal and external through the Customer Support Call Center Manage account schedule and perform the installation, operation,

Technical Tools

Field Service EngineerSkilled Trades & Field Services

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Customer Management

Technical Field Service

Professional

Austin, Texas, United States, Chicago, Illinois, United States, Dallas, Texas, United States, Denver, Colorado, United States, Houston, Texas, United States of America, Kansas City, Missouri, United States, Los Angeles, California, United States of America, Milwaukee, Wisconsin, United States, Minneapolis, Minnesota, United States of America, Oklahoma City, Oklahoma, United States, Omaha, Nebraska, United States, Phoenix, Arizona, United States, Portland, Oregon, United States, Salt Lake City, Utah, United States of America, SAN ANTONIO, Texas, United States of America, San Diego, California, United States of America, San Francisco, California, United States of America, San Jose, California, United States of America, Seattle, Washington, United States of America, St. Louis, Missouri, United States

Responsibilities

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Nice to Have

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Analytical Reasoning, Business Behavior, Coaching, Communication, Continuous Improvement, Cross-Functional Collaboration, Customer Service, Customer Support, Customer Support Operations, Customer Support Trends, Data Gathering and Analysis, Facilitation, Incident Management, Problem Solving, Project Management Office (PMO), Service Request Management, Technical Credibility